First load with TQL

Oh and they will call you like 15 times on a cheap ### load worrying where you are even if you're ahead of schedule. A very last resort for me

 

Story time!:
Easier to just not deal with them at all...
Last one called me before your thanksgiving, calls at 3 pm wants me to deadhead into Toronto to pickup a reefer load (this is Wednesday before turkey day) and it's going to Indiana, about a 700 mile load... says I can hold onto the load until Tuesday (as if that is some kind of benefit for me). Tell him it's impossible, do not buy that shipper will stay open late (or he won't mysteriously "cancel" on me) ...he wants me to name my price but in all honesty I just plain don't want to even take the chance of getting screwed. It would be different if I was hanging out at Toronto at the time and I could pick it up quickly - and if he would of paid me probably 5000 to do it I may have considered it. The fact of the matter is I have more than enough good customers who don't dick me around so why even bother with a customer like tql?

 

I've had some good loads from TQL but you always have to be cautious. I tell them I'm empty and on way to shipper ( even if I'm not yet) and then they "dispatch" you with the "real" rate con. The first one won't give exact address or shipper. After this I call shipper and receiver to confirm pickup # and times

 

TQL will get you just like any other broker will - if you don't protect yourself. Be it Rate Con or TQL Driver Instructions, if there is no PU / Delivery contact info I request it and call all Stops to verify what the broker said - FCFS, appts. not required, no lumper, etc, whatever the particulars are to the load. I do this BEFORE I return the signed Rate Con.
More often than not, stuff is not as sold. And it's not always the broker is lying, shippers often are to blame for inaccurate load details, and the broker is passing on what they been told. You gotta verify. If broker doesn't want to share the contract info, find a different load. If you want the losd because of rate or destination and broker is not giving up the contact info, then there's this thing called the "Internet" and if you type into the search box the name of the PU / Delivery, you will have the info you need in short order.

 

Typical tql

 

So because of one day hold up you gonna go find a storage, have a claim on your insurance record (even though they might not pay it up), deal with this nonsense for who knows how long, fight for the payment from them? For what?
I would take the $250 layover fee and be done with it. Bending over? I would call it a lesson learned and adjust my booking with them for the future.
Not to have any insurance claims is worth way more in the long run, than having $500 loss or revenue (again, it's questionable, God knows how long and how much stress would it take to resolve all that mess with storage and fighting for payment).

 

When it is going to interrupt my next load pickup which is the money load - absolutely. They can go ahead try to claim all they want. When it is a b.s. claim it means nothing.

 

Tell that to the insurance underwriters, numerous claims paid or not raise a red flag, and premiums.

 

Why an insurance claim. I'm just holding it for them at another storage facility until such time it's convenient for us both to finish conducting buissness. I fulfilled my end of the contract. When your ready to rewrite the contract I'll see what I can do?