Foley's Carriers services illegal practices.

Discussion in 'Ask An Owner Operator' started by Not_Here_Long, Mar 30, 2016.

  1. Robert85006

    Robert85006 Medium Load Member

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    Southwest USA
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    OLDSKLLOER-- I had a similar experience with my foot Doctor. She had to give me a cortizone shot in the bottom of my foot...but she didn't go through the bottom of the foot, she went SIDEWAYS... starting just below my ankle bone.....with a 6 inch needle. I'm a 6 FT and 265 pound ALL AMERICAN corn and beef fed tough trucker man...until she pulled the cap off that 6 inch surgical grade steel needle she was going to plunge in to my foot.

    As you can imagine I did the deer in the headlight look and said " Ok now Doc, let's talk about this for a second" (imagine Southern Trucker twang)....She said "Take a few deep breaths"....so I knew not to scream like a little 9 y/o school girl.....
    DOC: "Ok now...[while numbing the injection site with a freeze spray]...I'm going to count to 20 and you follow me all the way now"......I heard the can starting to hiss as she sprayed and I felt a sting.......ONE---TWO---THREE---on she went....TEN--ELEVEN--TWELVE-- by this time I guess the fear of pain overcame my actual sensation to it...I lost her after sixteen because I was waiting for this explosive shock wave of pain that never arrived.
    "ALL DONE"..the DOC said,,,,,,,, I sat there amazed because I thought she didn't actually give me the shot...but she did. Psyched myself right out of the pain.

    I quickly paid my bill and left.
     
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  3. Not_Here_Long

    Not_Here_Long Medium Load Member

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    Sep 7, 2015
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    God news everyone, Foleys refunded my money
     
  4. Foley

    Foley Bobtail Member

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    Apr 5, 2016
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    We are sorry to hear you had a negative experience with Foley. Although we can’t provide an explanation without knowing the precise details of your account, we thought it might be helpful if we clarified some of our processes below. We also encourage you to contact us at (800) 253-5506 so we can help rectify the situation and provide you with a refund of any money owed. Representatives are available Monday-Friday from 8:30am-5:00pm.

    At Foley, customer satisfaction is always our number one priority, which is why you didn’t experience a price increase for a full three years! While we never offer lifetime rates, we do make an effort to keep our costs as affordable as possible. And when a price increase is coming, we always provide plenty of advanced notice so customers can prepare for the change. This commitment to providing an affordable service is also why we utilize both in- and out-of-network providers. Similar to most medical plans, these out-of-network collection sites give customers the convenience of additional testing locations. You always have the option of choosing a site that works best for you and your budget.

    Making our service as convenient and customer friendly as possible is also why we began offering auto renewals. Written permission is required before this service can be established, and each client is provided with phone and email notifications when their payment dates are approaching. This allows them to prepare for the charges or make changes to their account prior to funds being withdrawn – no one likes to be surprised by unexpected charges!

    Again, we apologize if you’ve had an unpleasant experience with Foley. We hope you’ll call us at (800) 253-5506 so that we can help make the situation right.
     
  5. Gary1

    Gary1 Bobtail Member

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    Jul 18, 2018
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    Foley has a lot of bad reviews but what company doesn't.
     
    Bean Jr. Thanks this.
  6. x1Heavy

    x1Heavy Road Train Member

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    Mar 5, 2016
    White County, Arkansas
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