"For dummies"/"Idiot's Guides"

Send here till this site.

 

It is called on the job training and you need to have some common sense.

I would also stress it isn't their job to know how to run a truck, the driver needs to be the one to learn how to.

 

I don't think giving them a "dummies guide" on how to do their job would help your working relationship. It would be funny though. Lol.

Is this person new? You gotta train em. Takes forever to train a new dispatcher - then when they figure it out and it's going smooth, they move to another position.

 

This is where you have to stop thinking like a slave and more like a professional.

That's his problem if he promises something that can't be done, it isn't yours.

Yesterday I had a customer who said got to get this 60,000 die set over to X because they need to put it into a press, I said it will be there by 3 and all hell broke loose, they promised there by 1 and demanded I deliver it by 1 or else so I told them to get someone else and walked out. The manager chased me into the parking lot and asked me why I could not make it there by 1 and I told him that it takes time to chain it and then I can't do 65 racing there so it will be there by 3. So I ended up taking it, it was there by 2:45. I am not going to stand for this bs and told the manager that his promises mean nothing to me.

You take the stats he gives and figure out how long it takes and when it can be delivered, if he says no got to do it in this amount of time the push back through the safety department.

Figure your time by using 47 mph, not 65 and if he asked why, then explain to him that is an average of actual drive time in the real world.

 

The safety department is your best friend.... If you know you cant make it in the time allotted due to weather, road conditions, speed, etc, call them. Dont jeopardize your cdl to keep the promises of a rookie rm. but make sure it isn't doable in the time allotted. You got your governed speed, mandatory break, stops to check your load/tires, etc. figure even if you could legally do 64 mphh all the way, you can't in real life, curves, on ramps/offramps, hills, breaks, checks, etc will lower your average mph from 64 to about 47 mph over a long trip.