Former TQL employee: ask away

Kyefremova · May 2, 2022

JosiahS said: ↑

I worked for TQL for 9 months. I worked under a million dollar broker for 6 months and then was on my own for 3. I closed enough business to stay on their good side, but I couldn’t work for such an unethical company.
If anyone has questions about what goes on there, feel free to ask here.[/QUOTE

if tql broker decides to drop a company what happens? can the company still work with other tql brokers or they just can’t work for tql at all
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Bret1984 · May 5, 2022

JosiahS said: ↑

One thing that struck me right away was how much they hate drivers on the floor.
They wouldn’t be anything without drivers but they literally say that they don’t view drivers as humans. Makes it easier to rip them off and hang them out to dry.
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I worked for a brokerage for awhile so I've seen that as well. It wasn't TQL but another brokerage that I worked for so I think that's throughout the industry.

simpatico · May 10, 2022

How much does TQL typically make on government flatbed loads? A TQL broker that I have done some work for called me probably about this time last year about flatbed loads from somewhere in Missouri to Virginia hauling steel for US submarines... I recall his offer being something like 3 bucks a mile

PPNLE · May 20, 2022

OP hasn't been on here since June of 2021. I don't suspect you guys'll be getting many answers from him.

Rightlane76 · Jun 24, 2022

scott180 said: ↑

Can a noob, and worse yet a honest noob get into brokering freight and make $100k+ within a few years?
Where do you start with absolutely no experience?
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Good question, because what their making seems as if it would, b better to park the truck and go be a broker. No overhead

Rightlane76 · Jun 24, 2022

tequesia2 said: ↑

NOT a TQL Broker, but reading this thread, I feel attacked as broker. Let me explain why.

So, there was a goal for the rip per load, but if they didn't hit it, it wasn't' a big deal? But if they weren't generating revenue for the company they would have goals they need to hit. Those goals they were asked to make 12-13 calls an hour for appx 20-30sec a call? (8/h day) That doesn't seem that horrible to me. heck, that is about the amount of calls I make NOW.

So TQL the company valued carriers and has a whole dept to make sure they are treated fairly/right but the brokers who have to deal with the carriers directly don't treat them right/fairly. And if the dept finds out that the broker did something untoward (disrespectful, falling out for a cheaper truck, not paying accessorial [you didn't say this, but I am assuming so let me know if I am wrong], etc) there are disciplinary actions for the broker. Sounds like TQL doesn't "hate carriers" but that broker's have bad experiences with bad carriers and then assume all carrier's are that way. Kinda like Drivers/carriers do with brokers. Like maybe we all have some of the same experiences. Seems like there could be some understanding on both sides of the asile on this one. Maybe, when carrier doesn't feel they were treated fairly they should call this dept and see if TQL corp will intervene on their behalf.

--What is the name of this dept and how would a carrier get in touch with them?--

Once again, can't speak for TQL, but I imagine they work like most big brokerages, set up yearly rates and service expectation Client and hold rate and deliver on the expectations for them so you keep the Client. Do carrier's work differently?

So, they are supposed to get 300-700 rips (dry van) and $1000 rips (oversized, overweight, specialized services [once again, making the logical leap, let me know if I am wrong], etc), but they don't always and sometimes lose money on load to get them done for a customer. This confuses me because we are talking in 2 different numbers. What percentage of the bill rate would you say that $300-$700 rip is?

I know sometimes I get $1000 rips from Clients through out the year but there are plenty of times I lose money. Last year my adv rip per load last year was ~$347 and I was only making 13.2% of the freight billed for the full year (% per rip/load). I mean, I personally don't think that is unreasonable for a year's worth of work.

So wait, are you saying that the Customer set's the rates? So is it the Customer or the Broker that is the bad guy here? Because sure sounds like you are saying TQL always has more in the load, except when they don't. That TQL hates carriers, but are they train their brokers to treat them fairly and with respect. There just seems like there is missing context.

I feel like there is a lot of dumping on single isolated instances on this thread. "a broker made $350k in one week" was responded to with "brokers are taking all the money, carrier deserve more." without critically thinking about what that situation might look like. And, to settle this from the get go, I do think carries deserve to be fairly compensated, but I don't think its fair for a carrier to get the whole extra $1000 on the lane over the market rate in the Q1 when said carrier won't be running it for under the market rate in Q4. I can't speak for TQL, but I know how my brokerage works and what you are describing sounds familiar. With some of my clients, I have to hold a rate year round; and while, yes, I am making 40-50% of the rate quoted to the Client in Jan/Feb, but I am paying 20-30% over the quoted rate to the client during Q4. But with my clients that don't do set rates I never lose money - But that also means I have to quote aggressively and can't factor in a 30-40% over market rip on the quote. As a broker, if I quote too high someone else gets that load. You have to be between 5%-15% over the market rate to get a shot at it.
I don't think the carrier fully understands the risk or skin the broker has in the game. Like I said above, I make between 400-600 prospecting calls a week, and my clock doesn't stop at 1700 like many driver's think - at least not if I want to keep feeding my family. PPDCT will agree, I'm willing to bet since he has 4ish big irons in the fire, that as a broker you have to ALWAYS be prospecting. While it doesn't sound like sour grapes, there is a lot of "fact" being thrown around and I am not sure all of the context is there.
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Drum roll please? So what is ur rip now? With fuel 5&6 a gallon? And u guys r still trying to get carriers to haul freight ,for rates we had 2 years ago.

Hollywoodsaint · Jun 24, 2022

StealthMode said: ↑

And no one ever said the horse was even there.. or alive.
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Save a horse.....and ride a cowboy , LOOOOOL

tequesia2 · Jun 27, 2022

Rightlane76 said: ↑

Drum roll please? So what is ur rip now? With fuel 5&6 a gallon? And u guys r still trying to get carriers to haul freight ,for rates we had 2 years ago.
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I don't pay based on gas prices. I pay based on Supply and demand of the market.

scoobertdoo · Jun 27, 2022

tequesia2 said: ↑

I don't pay based on gas prices. I pay based on Supply and demand of the market.
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Welcome to the spot market

Rightlane76 · Jun 29, 2022

tequesia2 said: ↑

I don't pay based on gas prices. I pay based on Supply and demand of the market.
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If my truck ran off gas I’d be doing good. Being gas is cheaper than diesel

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