I don't know if anyones had to deal with this, and if you haven't I hope you never do. I'm a student driver at a company and messed up at a receiver today. Wrote the receiver's name on the comcheck instead of the lumper service. They couldn't take the check due to the error. So I'm like "no prob, hit comdata up and tell them to just switch the money to another check.
Wrong. We called about 4x explaining the issue. Everytime they took down the card no, name, both check #s, name of lumper service, receiving supervisor and their phone # to verify everything. Then their supervisor was suppose to call the lumper service and verify everything. Never called back any of the 4x we called. Finally demanded that we couldn't wait any longer cause were not receiving calls back. They said they couldn't verify that the lumper was associated with the receiving company so they weren't gonna authorize the transfer, and to call our company about it.
Waited 3.5hr to be told we have to advance the fee again and register another check. So I ###### my trainer out of $185.00 due to writing a wrong name. Fortunately the receiving lady was more frustrated with comdata than with me lol.
Just sayin ... don't mess up comchecks, they bite back.
fun with comchecks
Discussion in 'Questions From New Drivers' started by Woodys, Feb 27, 2013.
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Usually your dispatcher is linked to Comdata on the computer and gives you a number separate from your card number. They can easily cancel a check and issue another one with a few clicks. You shouldn't be calling Comdata unless you are an O/O or issuing straight from your payroll side of the card.
Like AG said leave the Payee blank and let them write or stamp that in. Your only concern is getting a receipt and the bills. The payee then calls Comdata and gets authorization. He usually does that right in front of you before he gives you a receipt.
On the flip side press# 6 on the Comdata menu to bypass all the BS and go straight to an operator. I don't tell many that! It's a in-house secret!
Trucking Jobs in 30 seconds
Every month 400 people find a job with the help of TruckersReport.
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