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HELP Broke down Cookeville, TN Anyne have anythng to say about this shop?

Discussion in 'Ask An Owner Operator' started by Crassius, Mar 8, 2015.

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  1. Mar 8, 2015 #1
    Crassius

    Crassius Light Load Member

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    May 15, 2013
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    I got towed into I-40 Tires and Truck Repair in Cookeville, TN.

    They seem like good guys to me, but I have work that in all fairness is a pig in the poke, and must be done on an hourly basis, not a set price.

    Any opinions on this shop, and their work, good or bad would be appreciated.

    PM, if you want it to remain anonymous.

    Thanks.
     
    Crassius, Mar 8, 2015
    Crassius, Mar 8, 2015
    #1
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  3. Mar 8, 2015 #2
    baha

    baha Road Train Member

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    What type of repair is the shop doing to the truck?
     
    baha, Mar 8, 2015
    baha, Mar 8, 2015
    #2
  4. Mar 8, 2015 #3
    Crassius

    Crassius Light Load Member

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    May 15, 2013
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    For simplicity sake, lets just say it isn't something that if I where in their shoes, I would want to give a firm price before work begins.... They want to do it on an hourly basis, and I don't blame them.... there are unknowns involved that will only be revealed once they get into it. At the same time, my standard practice is to agree on a price before work begins.

    I understand that they are being fair and reasonable at this point on refusng to give a firm price at this point. That said, I am always nervous dealing with a shop I have no history with, without a deal on a final price. In this case, that isn't fair to them, and although I understand that, I am nervous getting into an open ended, by the hour job with strangers to me.

    We will be taking down an entire drive axle assembly, and replacing with a used assembly I had shipped in. The details are irrelevant, and complex, so I'll leave it at that.

    Does anyone have any experience with this shop, and from your experience, do you think them trustworthy? PM if you want to keep your opinion private.

    Thanks,
     
    Crassius, Mar 8, 2015
    Crassius, Mar 8, 2015
    #3
  5. Mar 8, 2015 #4
    cnsper

    cnsper Road Train Member

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    The hourly price will also tell you a lot about the shop and how trustworthy they are.
     
    cnsper, Mar 8, 2015
    cnsper, Mar 8, 2015
    #4
  7. Mar 8, 2015 #5
    slim shady

    slim shady Road Train Member

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    Chicago, Il.
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    Google them and see what comes up, You might find some reviews on them.
    But at this point it sounds a little late, Maybe its better to just wait and try to not worry about it.
    Hope it works out for ya
     
    slim shady, Mar 8, 2015
    slim shady, Mar 8, 2015
    #5
    jbatmick Thanks this.
  8. Mar 8, 2015 #6
    77smartin

    77smartin Road Train Member

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    I dunno.
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    Madi Roberts says they are crooks on a google review... then there is a 5 star review with no comments.
     
    77smartin, Mar 8, 2015
    77smartin, Mar 8, 2015
    #6
  9. Mar 8, 2015 #7
    tow614

    tow614 Road Train Member

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    Go somewhere else...look at my profile where i live....tires would be ok but thats all
     
    tow614, Mar 8, 2015
    tow614, Mar 8, 2015
    #7
    KW Cajun, wore out and Crassius Thank this.
  10. Mar 8, 2015 #8
    Dryver

    Dryver Road Train Member

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    Any good shop would be able to tell you what it would cost to take a drive axle assembly off and replace it with another. That isn't rocket science. I'd listen to 'tow614', trust the local knowledge.

    I just looked for 20 mins on the web for something positive about the place and found one 5 star rating with no name, probably the owner rating himself. The best of the rest was 1 star with notes on impounding trucks and loads in their yard! Sorry bud, wish it was better news.
     
    Dryver, Mar 8, 2015
    Dryver, Mar 8, 2015
    #8
  11. Mar 8, 2015 #9
    Dryver

    Dryver Road Train Member

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    Sioux Falls, SD
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    I did find this place: Cookeville Truck Repair, (931)520 6014, 2544 Highway 70E, Cookeville, TN
    A+ rating with BBB. I have no personal experience of them though, just searching the web.
     
    Dryver, Mar 8, 2015
    Dryver, Mar 8, 2015
    #9
  12. Mar 8, 2015 #10
    KW Cajun

    KW Cajun Road Train Member

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    Copperhead Road
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    I wouldn't hesitate to take any advice offered by tow614. You'd be hard pressed to find better advice.
    It's far more trustworthy than any 'data' or anything you'll find online. jmo
     
    KW Cajun, Mar 8, 2015
    KW Cajun, Mar 8, 2015
    #10
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