Hi I need the firmware for the rand mcnally 510. I have one that has corrupt software and rand mcnally will not help since I don't have my receipt to show them when I purchased it
Help please corrupt software on Rand Mcnally 510
Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Quentc3, Dec 16, 2012.
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If you paid with a debit or credit card the receipt information should be on your bank statement.
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It purchased with cash
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Have you tried diagnostics/ repair on their website? If you can update your 510 its under tools. The receipt also gets one free lifetime map updates it is different from the software updates.
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I don't have the receipt
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Diagnostics and repair failed multiple times using the dock software
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Hmm I had a file error pop up window on mine, did d/r a few weeks ago and haven't seen it come back since/yet.. You might try the support thread for rand, with out a receipt not sure what to do, paid cash for mine and filed receipts
http://www.thetruckersreport.com/tr...108112-suppport-thread-tnd-500-tnd-700-a.html -
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It's shows a white screen that says wince and loads a full bar then just freezes there but will make noise if I touch the screen
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Not sure what to do in this situation, maybe you and track down proof of purchase through the bar code and where you picked it up, it may take some time if they can do it, a long shot? Yes.. When mine was freezing up I powered it off then back on til I could get a software update online. This temporarly tokk care of that problem. it still was able to caclulate routes tho, d/r didn't correct the problem at first. Ran a test turned unit off and checked again in roughly 12 hrs. Eventually d/r found and corrected the corrupt files and thus allowed another software update. Took 4 try's
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