How do I deal with rude shippers / customers

What evidence do you have that anyone was rude to you because of your race?

Not your feelings. Evidence and facts.

 

I always just replied with yo what do you want me to do with this load.

 

I'm not sure what experience you have, but I've run across my fair share of racism in this industry (as a white male, it's never directed towards me of course, but too many people feel their opinions are worth sharing in my presence).

My company won't send a couple of our drivers to several different customers because of the racism they face at those places. Racism isn't dead my friend, especially in trucking and the freight industry.

 

This why you sometimes have to make the complaint to the security service.
I had a similar problem with one at a home depot but was able to get a face to face with the on duty manager at HD we had a very polite conversation .
The next time through same time same day different week I ask were she( name) was.
" oh she doesn't work here anymore"
Big smile from the guard that was telling me this.
Just remember Sometimes it's your complaint that breaks the camel's back.

 

That business probably got rid of him.With a guard like this one who needs enemies.

 

I've had a similar experience. All the rude shippers I've dealt with have been white.

And I'm white.

They must hate white people too.

Or could it be that they are just generally rude and miserable people that hate their job?

 

I thought your original post was about how to deal with rude shippers.

I believe every word you say about some shippers being rude. You are absolutely correct that some of them are miserable people. And they visit their misery upon others. In short, they suck. I'm with you on that.

I simply pointed out that unsubstantiated claims of racism are not constructive.