How many times does the broker call you?

That's one of the dumbest brokers I've ever seen, and I work at a company known for hiring idiots to flood the floor with dumb brokers!

 

I had a load that ended up in blessed Iowa to deliver a sunday Am.

A load of alcohol in a trailer load from Busch St Louis. I automatically knew nothing will happen on sunday therefore Monday AM was the option. I had a wonderful stress free sunday between a service in one area and a national football game in another. That was interesting in Des Moines along with the food.

Brokers who call me only do it once. Cell phone is taken apart and Dispatch is the one that has to take up the rest of it, we don't do brokers period. That is what that satellite is for.

 

At the most, either they call me or I call them once a day. Courtesy call. If I were a broker, I'd want to know if all goes well too.

 

That tends to be my preference, as well. Giving me a courtesy call saves me from calling to check on you. The only time I make multiple calls in a day is when the carrier is missing from the time when they're supposed to pick, or when they're supposed to deliver.

 

Not 1998 anymore.

 

The only firm that called me multiple times during the day prior, day of pickup, in route and after delivery was Overdrive Logistics.
All the others I dealt with was when I got loaded and empty with an occasional check call depending on how they felt that day.

 

Sometimes the customer requires location updates. Although I know that brokers can be over the top with phone calls and texting.

 

Your really waisting

time replying I personally doubt some not to mention the person that started this post even move freight for them self.Think about it if you were truly in business would you tell your customers not to call you?These are people who are employees or still thinking as employees that are just repeating things they’ve heard at a coffee counter..The stuff they try and say as being the norm I’ve found over 10 years of running my own authority is very rare,I can not even remember of a broker calling me as much as he claims.If this guy actually did work for himself and treated his customers as rudely as he claims he does he wouldn’t be in business long and if he’s using brokers there his customer if he didn’t like brokers but he’s incapable of not using them maybe that’s what he should be questioning his own inability to load his truck.