How many times does the broker call you?

Discussion in 'Freight Broker Forum' started by 6wheeler, Feb 18, 2019.

  1. vinsanity0

    vinsanity0 Light Load Member

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    Most of the brokers the company uses, use apps for tracking me. I never hear from them.

    One broker though, I wish they only called as much as the one in the OP. And if I don't answer because I'm sleeping, they keep calling
    Then they call my dispatch, who calls me .Thanks, I am now awake with 4 more hours on my 10. I hate them.
     
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  2. Lite bug

    Lite bug Heavy Load Member

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    Classic !!!
     
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  3. LondRanger

    LondRanger Road Train Member

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    I just shut phones off when sleeping, ill get to it when I’m awake.

    As far as brokers constantly calling, nothing i can do, i update maybe 3 times a day, email to broker on where I’m at, then i get a call from there janitor asking where I’m at, then i get a call from their mail man asking where I’m at, not matter what they will call you, so best bet is phone off. Don’t care if they are melting in their seats trying to figure out where I’m at, look at the email.
     
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  4. 6wheeler

    6wheeler Road Train Member

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    Get this, I don't I have ever had a direct shipper ask me 3 times a day where I was and when I was going to be there.

    Brokers sell this service of "load tracking" to their customers that can not guarantee before the driver will agree to it. And for this added service that is promised to their customers the brokers offer ZERO pay to the driver's.
     
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  5. Pepper24

    Pepper24 Road Train Member

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    So you’re saying the broker is intelligent enough to try to keep his customers happy,but your not intelligent enough to try and keep your customers happy?Tracking shipments is the norm if your not interested in putting a program in place for your customers to have the ability to do that and your not willing to do the bare minimum of just answering a phone maybe the service business isn’t for you.What is the name of this brokerage company that is calling you so much?Bet you don’t answer.
     
  6. Lite bug

    Lite bug Heavy Load Member

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    He is probably out serving his customers. He is the OP and he answered every time the broker called. He also considered the intell ( President’s Day ) better than the broker. And I bet he answers.
     
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  7. 6wheeler

    6wheeler Road Train Member

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    Like I explained a story that happened at the beginning, and then another follow up behind that. Because it wasn't in a positive light of a broker, it bothers him. Oh well...

    Learn something new everyday.
     
  8. Pepper24

    Pepper24 Road Train Member

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    Yes the key word in your post is story
     
  9. Pepper24

    Pepper24 Road Train Member

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    He never did answer,like I said
     
  10. bryan21384

    bryan21384 Road Train Member

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    That depends on the broker
    TQL -5
    Landstar -12
    BNSF - 3
    Hub Group - 2
    Coyote - 5
    CH Robinson - 1
    Echo - 4
     
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