How to start at a dispatcher?

Discussion in 'Ask An Owner Operator' started by Endrict Nuul, Jun 27, 2013.

  1. Endrict Nuul

    Endrict Nuul Bobtail Member

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    May 20, 2010
    Ontario
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    I have some questions.

    About me;

    Male 36

    I have worked in the shipping and receiving and technical support industry for years. So I do have experience in both these areas. With the technical support I have talked to a wide range of people ranging from soccer moms to Doctors, I've became very good with talking to people but I know nothing about the trucker world, I do have a friend in the industry and my mum knows a bit because she has worked as a secretary many moons ago. I am wanting/looking into becoming a dispatcher but have no idea where to start right now. With the proper training I believe I can be a great dispatcher

    Can you guys give me some pointers on where to start? What can I do now to prepare myself for the trucker world?

    Stuff like reading and memorizing the highway traffic act and trucker terminology?


    Thanks.
     
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  3. CargoWahgo

    CargoWahgo Road Train Member

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    Jan 10, 2012
    Louisville, Kentucky
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    Ride with a truck driver minimum of 3 weeks otr

    You'll be the favorite and best dispatcher @ your company.
     
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  4. Endrict Nuul

    Endrict Nuul Bobtail Member

    10
    4
    May 20, 2010
    Ontario
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    I can call up and request for a ride-along?

    What's otr? off the record?

    Thank you for your input.
     
  5. clickbox

    clickbox Bobtail Member

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    Jun 27, 2013
    Ankeny, IA
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    otr stands for Over The Road
     
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  6. DGStrong71

    DGStrong71 Road Train Member

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    70° west
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    Anybody that would want to be a dispacher or driver manager must be out of their mind. Infact, most dispatchers/DM's are former drivers that are no longer qualified to drive a CMV for one reason or another. Its a real boiler room job and probably just as bad as telemarketing. I've been in our head office many times and seen it first hand and would not trade my driving job for that if it was the last job left on the planet. What you really need is a compass for direction.
     
  7. Endrict Nuul

    Endrict Nuul Bobtail Member

    10
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    May 20, 2010
    Ontario
    0
    The call center or dispatch environment won't bother me. I did call center work for years, people swore and threaten me. Meh no big deal, I don't sweat that stuff. When I punch out, I forget it all or laugh at it and then I still have a good sleep.
     
  8. clickbox

    clickbox Bobtail Member

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    Jun 27, 2013
    Ankeny, IA
    0
    Well, that's the mentality you need to have for that job. I did it for 2 years, and it was by far the most stressful job I've ever had. It wasn't even the drivers who bothered me so much, it was the rest of the people in the office. I'd clock out and go home, but still be thinking about work, and wouldn't be able to sleep. Even when I did sleep, I'd have nightmares about work. So, I decided that dispatching was for the birds, and sought other employment, and have been much happier since.
     
  9. VisionLogistics

    VisionLogistics Road Train Member

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    Dec 8, 2011
    Jellystone
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    This.

    If you still want to do it though, you should at a minimum ride with the drivers in the type of trucking you want to dispatch for. To be a good dispatcher, you must understand the transportation side of it. That comes from first hand experience, not starting in an office, forming your own perspective / interpretation of the operation based on telephone calls. Ideally, go get your CDL, and go driving for a few months to learn the business. That way you will not only have a decent understanding of the important aspects of it, you'll also have a CDL and some wheel-time for when you drop-kick the office phone one day and get fired, you can go get a driving job.

    Good luck on your adventure.
     
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  10. DGStrong71

    DGStrong71 Road Train Member

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    Feb 22, 2013
    70° west
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    How true. I've had many dispatchers flip out on me over the phone.
     
  11. D33RHUNT3R

    D33RHUNT3R Medium Load Member

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    Jun 2, 2012
    Nw Arkansas
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    Why is that ?
     
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