I bought a used Rand Mcnally IntelliRoute TND 500 Truck GPS from ebay...

They've had updated maps since at least February. It is now mid-November & they still have not released them for the 720/520 & older.

It is safe to say they are not currently supporting the 1+ year old units. They may or may not reestablish support in the future, but for now, RM is not releasing map updates for anything but the 730/530.

"Lifetime" to Rand McNally means however long RM feels like their product should last. Buyer beware...

 

What's the big deal about map updates, anyway? I-95 still goes north and south, right?

Took a comparison look between the 2012 and the 2014 RMMCA, didn't look different to me.

Got a RM 520, wasn't even aware i was expected to "update" it. Update for what? Streets, roads, and highways take months if not years to come into existence. I'm quite sure I'll figure them out if and when i encounter them. There are usually signs of some nature to let me know they are there and if I can use them.

 

So what happens to all the people that were promised lifetime map updates with their 720 purchase?

Mikeeee

 

If they do provide support you might (probably will) have to pay for a subscription.

My 710 came with a year of updates. My 720 included lifetime maps (IIRC). I just updated it a few nights ago and the download took about 9 seconds. I don't think I got much with that, and I did not read the notes as to what was included.

Mikeeee

 

The new maps haven't been released for the x20 series yet

 

Take a look at highway 52 through Manhattan, IL. In the 2012 RMMCA it shows as STAA. It shows as not in the 2014. I had the pleasure of getting an overlength ticket in that particular town in 2012.

Route your TND from Indianapolis to Detroit. It probably doesn't use US 24 because it still doesn't know that that is a divided freeway

Nor will they be anytime soon. They did release an update last week for the 720/520. Want to know what it did? Turned off the reminder that your maps are over a year old and need to be updated! Now that's customer service...

 

Nice!

Mikeee