I was inspired by the President recently!

One time I had my travel agent call me asking if I would take a load, it was pretty low pay. I had been sitting for 1.5 days and he figured that I was desperate enough to say ok.

I didn't know that he had the customer on the line with us at the same time (he figured that he would just turn the customer over to me to get the details).

I flat told my dispatcher that for that kind of money you can tell the guy that I said his freight looks real good sitting at his facility while his customer waits.

The dispatcher said I couldn't say things like that, and I said sure I can, that's why you were able to hear it, I also told him if I wasn't offered an acceptable load by noon tomorrow I was bouncing home, c-ya.

The next morning he calls and tells me up front the same customer is on the line with him, asks how much will it take to move that same load.

The load got moved.

The moral is, say no to cheap freight.

 

If he could get China to finally agree to a new deal they could cancel that whole subsidy deal. That you apparently can't see what the goal is confusing to me.

 

Back in the day,that's what you sold,service. When I was with CF,we had many shippers,lots of Fortune 500 companies. When the wanted their product shipped,they called us. They paid a premium,but they knew the truck would be there when they wanted it,truck and trailer and driver would be clean and professional in every way. No excuses,not late,not enough tie downs,holy tarps,bald tires,missing trailer floor,no Habla,etc.,you get the idea. CF expected it from us as leased teamster O/O's,we were paid well,we delivered. One bad expensive experience with the Cheap Charlies of the trucking world,will bring most good customers around. And it will always happen to them at the worst time,sooner or later.
If you can provide premium service,charge a premium rate.

 

We aren't as bad as were were before. Were are getting passed up quickly with technology and education. Maybe not Mexico. We are too complacent with what was handed to us by the work of previous generations. We aren't growing, we are surviving. That's not enough for the attitude of being "privileged".

 

All that great service of CF’s. really paid off !!! I’m just sayin Conway CFI XPO . We’ve come a long way. I once had a Shipper at GM say he was gonna make me wait and teach my Dispatcher a lesson. I called in and told Shipper my dispatch said F#%# Him he’s got 15 minutes or it wii be 2 days till he sees a Truck. That was at Central Transport. Shipper loaded me right away. It was hilarious.It went from him laughing to me laughing quick. They had contract no need for games . Today Shippers seem to try to wield power over Drivers. They’re just workers like us. No need for rudeness . I’ll tell them Goodbye in a heartbeat. Keep your freight. Works both ways no need for unprofessional Attitede

 

It’s a victor mentality vs victim mentality.

So glad the apology tours are over!

Very inspired!

 

Watch out dont let one of the mods see your topic

 

Read the entire thread andndon’t troll it.

Op is 100% on point. As a O/O you don’t have capacity, you have service. Now the elds hurt that a little bit, but if ran right you can over come that (sometimes lol). We are out here to sell ourselves and out services. Not to discount them.

 

Winning strategy.

It's not just for losers.