I would like your opinion...

Discussion in 'Questions To Truckers From The General Public' started by fr8 broker, Oct 26, 2007.

  1. fr8 broker

    fr8 broker Bobtail Member

    1
    0
    Oct 26, 2007
    St. Louis, MO
    0
    I am a new freight broker agent and I would like to know what you feel is important for a broker to do that would make you want to work with them? There are some things like good rates, accurate directions that are a given - but what has a broker done for you that was unusual but made a good impression on you?

    Thanks for your info!!!!
     
  2. Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.

  3. NJTrucker

    NJTrucker "Let the Games begin"

    74
    30
    Oct 1, 2007
    Toms River, NJ
    0
    Pay promptly and accurately....#1.
     
  4. bullhaulerswife

    bullhaulerswife Forum Leader/Admin Staff Member Administrator

    28,418
    45,079
    Jul 23, 2007
    Midwest
    0
    Yes, I agree! As new O/O's here

    #1 is don't rip us off! Pay on time, no excuses.
    #2 is keep the MT miles as low as possible.
    #3 Work with us to stay legal
    #4 Communication / directions, pay for load, fuel surcharge, etc.
     
  5. Roadhound

    Roadhound Light Load Member

    283
    113
    Jan 31, 2007
    Tennessee
    0
    And.....

    Pay actual miles, not air miles or one lane dirt road miles.

    Always check if delivery appointment is necessary and advise driver.

    DON'T LIE! Be honest with drivers. You will find there is a lot of good people out here.

    Just remember, you are in business just as we are. Your reputation will reflect your actions.
     
  6. sandman

    sandman Light Load Member

    97
    9
    Nov 3, 2007
    here or there
    0
    like everyone else pay for logical miles.
    detention time is a big one. would you like to be stuck on the phone for 8 hrs and not get paid? no diff compared to us settin some place waiting to load of unload.
    Alot of brokers use caller id to get drivers cell phone numbers. Just ask me for it, most of the time i don't mind if you call. But don't harrass me. If you want I will call to check in everyday.
    some broker like to keep part of if not all the fuel surcharge. Come on were the ones buying the fuel pass it on.
    tarp charges would be nice to, it alot of work to tarp some of these loads.
     
  7. passingtrucker

    passingtrucker Light Load Member

    170
    92
    Nov 16, 2007
    Diamond Bar, California
    0
    A common complaint I've heard from ex-O/O (who eventually sold their equipment out of frustration, and went back to being a company driver), are instances of brokers claiming load pays (hypothetically) $1,000; then O/O learns from another source (the shipper or consignee) the load actually pays $1,200 (or more). O/O comes to a sad realization broker had been lying and skimming more than his 10% share !!! O/O wonders to himself "how long had he been skimming off more than what he claims, since I first started doing business with him XX years ago ?!?!? "

    It would give O/O peace of mind if they get a copy of pay statement from consignor/consignee who paid freight bill !! This would show proof of good faith to substantiate verbal claims that broker had dealt fairly and accurately with O/O.
     
  8. gypsie

    gypsie Bobtail Member

    16
    1
    Nov 7, 2007
    kokomo, indiana
    0
    don't stiff us on the fsc. that belongs to the one paying the fuel.
     
  9. MACK E-6

    MACK E-6 Moderator Staff Member

    49,502
    232,776
    Sep 19, 2005
    Baltimore, MD
    0
    Whether or not he reads this I'll never know, but here goes anyway.

    Please do company drivers a favor, and don't put "Do not hold" orders on your LTL shipments, like QWE Logistics does all the time. This causes big problems when the consignee is a residential customer. These people need to contacted before delivery.
     
  10. Mtn.Momma

    Mtn.Momma Light Load Member

    65
    5
    Dec 16, 2007
    Northwest USA
    0
    Like most above:
    Pay us in a timely fashion.
    Don't lie to us.
    Most of us don't need a Babysitter.
    (Don't call me # 6:00 AM Eastern, when I run
    on Mtn Time-I'll gladly make a check call.)

    And with lots of loads, there is detention time...
    Set the delivery appointments up AFTER we get loaded.

    Thanks For Asking! :thumbup:
     
  11. BLUDOG

    BLUDOG Bobtail Member

    1
    0
    Dec 29, 2007
    PONDER,TX.
    0
    Simple question, Simple answer/ JUST TELL US THE TRUTH
     
  • Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.