I'm thinking of hiring an attorney to start a class action lawsuit regarding the Rand Mcnally tnd 80

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Alexander suero, Nov 17, 2018.

  1. Alexander suero

    Alexander suero Light Load Member

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    That's a $500 piece of equipment that is worthless to anyone who buys it. And they know it. Any comments??
     
  2. JReding

    JReding Road Train Member

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    What’s your issue with it? Malfunction? Bad mapping?
     
  3. Alexander suero

    Alexander suero Light Load Member

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    I bought the first one and it died within the first hour. The pilot replaced it and it did the same thing 20 days later. The pilot manager exchanged it but didn't give me a new receipt. So i kept my receipt and went my way. Now i have a receipt with a different serial number than the one I have in my posession and pilot won't replace it. Basically I'm here out of $500. I can send it to RM but everyone says they all break like that very quick. That just isn't right!!
     
  4. Alexander suero

    Alexander suero Light Load Member

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    The screen goes blank say rand mcnally in white letters. Does nothing else.
     
  5. Snakeschasingcars

    Snakeschasingcars Heavy Load Member

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    I never have that problem with a atlas an google map on the phone.
     
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  6. JReding

    JReding Road Train Member

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    I would contact the Pilot and have them track down the receipt for you, they have it in their system whether they gave it to you or not. Then you could contact RM about the issue with your 80. I bought the 50, and initially had issues with it, but I called RM and they were able to help me reset the unit, it’s worked perfectly ever since. Worth a try, anyway.
     
    Alexander suero Thanks this.
  7. Alexander suero

    Alexander suero Light Load Member

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    As far as the pilot he just exchange it right in front of me one hand with the other but he didn't do any paperwork. With rand mcnally I am going to call right now and see if that works
     
    JReding Thanks this.
  8. Jazz1

    Jazz1 Road Train Member

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    Keep traditional!:D image.jpg
     
  9. Alexander suero

    Alexander suero Light Load Member

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    Ok they are closed on Saturdays call them first thing on Monday. This is really bothering me. I'm driving with Google
     
    JReding Thanks this.
  10. Alexander suero

    Alexander suero Light Load Member

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    Lol. I haven't done that in a while but I guess I'll be doing that this week.