Inaccurate delivery times by brokers normal?

I have been driving regional in the northeast for 4 months now and usually work PA, NJ, NY. Sometimes I get sent down to NC, VA or Oh. The issue is where I get assigned a load from a broker to bridge the mile gap between my delivery and a pick up from one of our normal shippers. The current load I have I picked up in Virginia to deliver in NJ I was given a delivery window of 8am to 2pm. I arrived at the consignee at 9am only to be told they don't unload what I have until at least 5pm. Previous broker load I was assigned the product to be shipped wasn't even at the shipper yet it was still a day out. I'm curious if this is normal for broker loads to be so unorganized?

 

Honestly I did try and do that when I picked this up and all the numbers I was provided were disconnected numbers. I should have expected an issue at the consignee. I'm going to make a habit of that from now on. Would have been a lot happier sleeping in and relaxing at the service station I was at instead of the 8 hours I've been sitting on this side street in jersey

 

I do get detention after 2 hours and I'm assuming my dispatch is having words with the brokers. I'm just glad I don't get broker loads too often

 

I'm sorry but if they were off by a city or state I'd skip dispatch and have words with the broker myself

 

Not saying I'd have cross words with them but calling my dispatch won't get me to the right place I'd rather call the people that might at least have an idea of where the place should be. Try and salvage what time I still had