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Issues...?!

Discussion in 'Questions From New Drivers' started by Southern2aTea, Dec 30, 2012.

Page 1 of 3
  1. Dec 30, 2012 #1
    Southern2aTea

    Southern2aTea Bobtail Member

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    Oct 5, 2012
    St. Augustine , Fl
    0
    Okay so as a new trucker's wife who doesn't quite understand exactly how everything works I am a little frustrated.
    Long story short my husbands Qualcomm hasn't been working right since pretty much the time they have him his truck. He has filled out the necessary paperwork to get it fixed and he just had 4 days off. They fixed some other things on his truck but not that. He went an ran a few loads and is now back at the terminal and SAT there all day and nothing has changed. If you're not rolling, you aren't making money and so that ticks me off! He has been having to keep paper logs which isn't the end of the world. But is this something I should just get used to? What the heck?!

    thanks!
     
    Southern2aTea, Dec 30, 2012
    Southern2aTea, Dec 30, 2012
    #1
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  3. Dec 30, 2012 #2
    passingthru69

    passingthru69 Road Train Member

    8,740
    34,849
    Jul 12, 2009
    davenport,Ia / ratchaburi, thailand
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    So at least he has paper logs.
    Breaking down is part of the bussiness. It happens..
     
    passingthru69, Dec 30, 2012
    passingthru69, Dec 30, 2012
    #2
    TRKRSHONEY Thanks this.
  4. Dec 30, 2012 #3
    Mark Kling

    Mark Kling Technology Contributor

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    Sep 23, 2007
    Statesville, NC
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    Yep... So long as he keeps paper logs he should be fine. Although his load info will come across the QC.. Just have him make sure he lets his DM know his QC is still not working 100%.
     
    Mark Kling, Dec 30, 2012
    Mark Kling, Dec 30, 2012
    #3
    TRKRSHONEY Thanks this.
  5. Dec 30, 2012 #4
    Southern2aTea

    Southern2aTea Bobtail Member

    11
    4
    Oct 5, 2012
    St. Augustine , Fl
    0
    My issue was mainly with the fact that they had him sit at the terminal all day and didn't fix it? He could have been on the road! Lol
     
    Southern2aTea, Dec 30, 2012
    Southern2aTea, Dec 30, 2012
    #4
  7. Dec 30, 2012 #5
    Southern2aTea

    Southern2aTea Bobtail Member

    11
    4
    Oct 5, 2012
    St. Augustine , Fl
    0
    Yes, he can still get his load info so that's good. I just feel like he was off for 4 days and parked his truck at the terminal so they could fix all the things wrong and it's still broken. :(
     
    Southern2aTea, Dec 30, 2012
    Southern2aTea, Dec 30, 2012
    #5
  8. Dec 30, 2012 #6
    fisher guy

    fisher guy Road Train Member

    1,993
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    Mar 22, 2009
    Ocala Florida
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    yeah a messed up quallcom is a blessing to most drivers it means they can actually talk to a dispatcher on the phone or if ur husband is ambitious and knows how to be creative he can make some serious miles now that the gps tracking and the elogs are out the window
     
    fisher guy, Dec 30, 2012
    fisher guy, Dec 30, 2012
    #6
  9. Dec 30, 2012 #7
    TripleSix

    TripleSix God of Roads

    18,586
    130,186
    Apr 10, 2009
    Copied in Hell
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    It happens. That elogs stuff works, then it doesn't. If it quits working for some reason, your company can either fax or email you the 7 previous days that you are required by law to carry and you keep yourself current with paper logs until the Qualcomm is repaired. Unfortunately, it is a common occurrence.

    Back in 2008, I ran a load from Wisconsin down to Oklahoma next day. Dispatch calls me angry because according to the Qualcomm, I went from Wisconsin to SLC Utah to Okie City in a day and she wanted to know why did I go so far out of route. I myself was wondering how in the world could I make it from Wisconsin to SLC to Okie City next day in a 65 mph company truck.
     
    TripleSix, Dec 30, 2012
    TripleSix, Dec 30, 2012
    #7
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  10. Dec 30, 2012 #8
    fisher guy

    fisher guy Road Train Member

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    Ocala Florida
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    one thing u and ur husband have to realize is trucks are expensive and when u got hundreds if not thousands out there on the road it is absolutely ridiculous to to think a company is gonna fix every minor imperfection every time it comes in to a terminal there will be short cuts as long as it is DOT legal who cares if the quallcomm works
     
    fisher guy, Dec 30, 2012
    fisher guy, Dec 30, 2012
    #8
    NewNashGuy and TRKRSHONEY Thank this.
  11. Dec 30, 2012 #9
    1badz28

    1badz28 Road Train Member

    1,571
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    Dec 7, 2008
    savannah georgia
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    just wait till he has a major breakdown and has to sit for a week or two in a hotel room because the parts are on national backorder with no release date. now thats gonna be frustrating.
     
    1badz28, Dec 30, 2012
    1badz28, Dec 30, 2012
    #9
    TRKRSHONEY Thanks this.
  12. Dec 30, 2012 #10
    Les2

    Les2 Road Train Member

    5,150
    2,288
    Jul 25, 2008
    kicked back in my lazyboy...
    0
    If I had a QC on my truck and thank God I own it and one won't be on it, I'd be trying to break it...:biggrin_25525:
     
    Les2, Dec 30, 2012
    Les2, Dec 30, 2012
    #10
    Logan76 and passingthru69 Thank this.
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