CGI doesn’t cancel the load.... that’s Fed ex or whatever LTL carrier that they book a load for that cancels.
RVW is big in automotive, if a supplier doesn’t have the load ready or they cancel the order, not much they can do.
Landstar is getting cheap.
Discussion in 'Freight Broker Forum' started by nightgunner, Nov 1, 2017.
Page 39 of 40
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As for CGI that is why I said they are suspicious. I've never had a FedEx load cancel but I do not usually work with CGI to get them.
RVW on the other hand: I was told by the agent when they called to cancel less than 8 hours ahead of time in the middle of the night that it was a regular occurrence for the particular load to cancel between 11:28 and 11:29 at night. 11:30 is 8 hours which is when they have to start paying tonu. That is need to know information and not telling drivers ahead of time is not acceptable. I would not have accepted their load and I definitely would not have booked one at the destination. Its ridiculous that RVW puts up with it from the customer, but it is on them to inform the drivers of the situation. -
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I was actually thinking about an app with a rating system that tracked particular problems. If they are a good agent they would have a clean record.
VAK only a minor issue out of 6 loads
CTU ok, hide your pet (chem plants mostly)
JIX ok, only one load so far
Want me to go through my loads from the last month? Are you friendly with one the guys I called out? -
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Jbx
Sid
No issues (all limited dealings)
Yos never again (long story but read fine print on their loads, it may cost you 400 miles out of route for free)
I really wish I could remember some of the ones I have enjoyed working with. Unfortunately I run nationwide and dont end up with the same ones very often and I'm horrible with names. There are a few I've learned how to deal with and what to expect (pueblo chem loads)
The good ones with good lanes dont need much mention. Guys find them and tend to stick with them. If an agent is good overall but has a bad customer the prudent thing to do would be to drop that customer until they get their act together or inform drivers ahead of time. Instead many will take any customer they can get for a chance to make a few extra bucks, even if it may screw drivers over occasionally. Or post loads before they have them so they can make sure they have a driver if the load happens. If it doesn't again, the agent loses nothing while the driver gets burned. Those agents need to be reported and clean up their act. Get rid of the bad and then all agents would be good agents to work for -
Here's where I am with agent relationships. There are two I pull for that I would consider outstanding, have one of those loads right now, that I have gotten into HEATED arguments with.
Now, these are two that I would consider really good, and stuff still happens.
It's the nature of the beast.
Now there's a half dozen, mostly female, that I have identified on my phone with various curse words. Some I just block.
Now there's two agencies that are almost all women, that are outstanding, but they are ruthless business women.
It's just business.
If you feel the hair stand up on your neck, you don't have to be rude when you just hang up, just hang up.
Everybody takes it in the ### at times. -
PEO Was good to me when a customer got screwy and changed the address several times, after I showed up.
AUL on the other hand (probably part of AUS but havent verified) will flat out lie about paying extra (out of pocket load shift due to customer mistake) I still take his when I have to get out of Denver but I learned not to count on anything not on the original bill and to set my own appointmentsDave_in_AZ Thanks this. -
Last edited: Apr 30, 2018
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DSK333 Thanks this.
Trucking Jobs in 30 seconds
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