Late for delivery 1 hour, have to wait 5 days

Dune, the problem with that is you are on the hook for the expenses of storage and if it is damaged, it is off your truck so many cargo insurance policies won't cover it. The shipper refusing to take it puts the product in your hands and if the broker doesn't do anything to get it off your truck, you dispose of it and bill the broker.

Most of you guys don't read the contracts carefully you get from these brokers, many of them are set up to make you moving storage for them, and they get to pay you the original agreed price. Like detention, most owners will screw themselves by not insisting on getting the right detent pay for the work they do but some sub-standard $50 an hour or something like that where the broker can afford to pay and still make a killing.

 

But they did not reject it as a faulty product but rescheduled it. The product is good.
You said about taking the product back to the shipper not disposing of it. So is the shipper always obligated to take it back?

 

ANY claim affects rates for both liability and cargo. Filing a claim puts you in a pool of higher risk drivers.

 

OK this answers my question well.
So in the op case....a little weakness and the receiver says F.U. the broker says F.U.and the shipper can say F.U. too. OP I truly sympathize with you buddy. You can be really screwed from three angles.

 

I get that but here is the rub, the truck picks up the load, delivers it no matter what scheduled time there is, and the consignee says NOPE can't unload you >>>> it is a rejection.

See I think you guys are looking at it as drivers, not as a business.

The truck makes money only when that truck is loaded, rolling and then unloaded.

It isn't a portable storage unit. AND if they want to have a storage unit, then it is $1000 a day, not $50 or $100 but $1000. The losses are daisy chained at that point and increase when that truck is tied up with this issue.

There are laws and regulations that have to be abide by on who owns what (meaning responsible) and contractual obligations, one is the responsibility of that load sits with the truck until those responsibilities are relieved.

One form of being relieved is a rejection of the load on both ends.

If the shipper puts that load on the truck for a customer, assuming it is the consignee, and the consignee rejects it at the time of deliver, and the load is returned where the shipper refuses the load, then the truck's responsibility is fulfilled at that point.

this happens often in overages with food and commodities (I got stuck with a truck load of feed corn one time because it was rejected due to the samples the shipper gave me came from a different lot and was moldy, so I sold the load to the nearest mom and pop sporting good place and I made a good amount of money plus got paid for the load).

The truck has no choice but to dispose of the load.

However the broker who contracted the truck to haul that load has an obligation to pay for the work done and any other work that was done in order to fulfill the order, no matter what the outcome of the work is.

This is where a lot of owners get burned, they assume that they have to make sure it is delivered no matter what losses they incur thinking that the broker will be honest and pay for the delay.

No the shipper isn't obligated to do a thing, it is a check in the list of making sure that the truck isn't screwed.

I think this is where we need stronger regulations in not with the shippers and consignees but the brokers themselves who need to take responsibility and pay us for our work.

 

Guys, the receiver DIDN'T REFUSE IT.. C'mon now.. the guy was LATE for his scheduled appointment because he OVERSLEPT.. Quit acting like you can just say the customer refused it, because that's legit not the case.. The case is the guy didn't call the company and say he was going to be late, so he probably just rolled in there an hour late and the company was pissed. Is a 5 day wait acceptable? No.. ESPECIALLY for only 4 pallets.. I could see a truck load, but 4 pallets? C'mon.. All I can say is driver is screwed because they can't pin it on the customer, or the broker.. as much I joke around saying dump it at the guard shack and claim insurance.. that's definitely not going to happen.

 

He was late.. Its not the customers fault.. the customer made a time where he could have been unloaded no problem.. but he overslept and now he is paying the consequences. It's not even close to what your case you mentioned is.. Yours was refused for other reasons.. This guy was just legit late for his scheduled delivery time. It's not hard to understand.

 

They don't get to complain about an hour late unless they consistently get trucks who show up on time out in an hour or less.

 

find a hotel, rent a room, enjoy a break. there is a lot to do around memphis/southaven. get a hotel that will allow you to park and drop your trailer and enjoy the f out of your down time.

 

no,this is a little racket they have going. and the ones that are the quickest to jack a truck around and charge fees are the same ones that will hold an ONTIME truck for 5+ hours after the appointment time on a half pallet delivery thus making you late for every other stop after. super valu used to clock you in at the receiving window. so if the line at the guard shack is an hour long-which is common-,you are late and fees are applied. super valu ft wayne would send the truck to the wrong building,then mark it as late at the correct building. how convenient!

i did refer ltl for YEARS. both as a driver and in the office.