Load rejected, waiting for instruction from the broker, now what?

that would show fault

 

That’s a tough one. I liked the response about taking it to a warehouse and reworking. Also, getting the insurance company involved could be helpful.

Maybe try and find high ups at the shipper, receiver, and broker. Like C level positions.

 

I had something like this happen to me once. I was kind of shell shocked when it happened but I started asking questions, found a place that would restack and wrap the load. Once done, I called receiver for a new appointment and delivered the load the next day. It cost a bit, but I didn't sit around for days before I took action. It's your truck, get it done.

 

This is kinda a NICE thing about being flatbed, if it tips over its 100 % drivers fault for not rejecting it at loading or poor securement.

Sorry for your luck op

 

Some of those brokers will wait you out on purpose so you figure out something yourself. I would try reworking and attempt re-delivery since he’s sitting there anyways.

 

Unless the load consisted of porcelain dishes, or grapes in styrofoam boxes, the tipped back pallets was never a good reason to reject the product.
The driver by not being allowed on the dock can't see how they load pallets.
OK

 

If the leaning pallet (reason for the reject) is in the middle of the trailer, obviously your driver wouldn't be able to se anything even if he looked. So you will be ok if that is the case. But anytime this type of then happens they will ALWAYS try to pin in on the driver. My suggestion is to protect yourself as much as you can. I actually take pix if I see a sign where drivers are not allowed on the dock, and write it on the BOL'S before I sign.

 

Yes! I have had poorly wrapped pallets and made them wrap them correctly or I wasn't taking the load. I do LTL, and have 7 load locks. I brace, and secure the pallets. For instance, if I have a short pallet in the trailer already and they are loading tall pallets, I ask them to rearrange them and put the tall pallets in the front. If they won't, I put 2 load bars up to prevent the tall pallets from falling forward. Once the trailer is loaded and you sing the BOL'S, YOU are responsible for the load.

 

I never had a load rejected because of a leaning pallet. If it ever happened, it was produce and the receiver was rejecting only the squashed boxes. That can also happen due to too many layers giving too much weight on the bottom layer which simply gives out when so overwhelmed.
If the driver did not put the load locks or straps on the last two pallets and they fell over, it would be his fault but a leaning pallet in the middle of a trailer is never a drivers fault.