Late last year I waited for 2 hours for a Loves guy to come and change a tire. When he got there he wouldn't touch it. Old trailer had Dayton rims and they are not allowed to work on them. And it was an outside tire and he didn't even have to pull the wheel off to change it.
Well at the time I was a company driver and didn't have any tools. Not that I think I could have done it anyway. But they wouldn't have let me, I don't think.