Mac 55 4 hours ago! not heard one thing back from them yet!

sent mac 55 4 hours ago regarding trailer lights out after i did my post trip ins.checked lights...wiring looks real bad and fuses keep blowing as soon as replaced and flip the switch.beyond my expertise or simple remove and replace....but really 4 hours!...COME ON SWIFT!!!!!!!!!! did my mac 55 x2 and message to my dl/etc team.....nothing! It is bordering on ubelievably rude and a little passive aggressive to not even acknowledge a simple message...getting pissed now and its late...

 

....ok....dont have cell service and also...swift is always saying DONT CALL...told them i dont have cell service here....and they need to do per there own procedures anyways....which is via qcomm!..I used onroad before several times...not new here...but 4 hours to get back to me...and btw.....someone called from phoenix but all i got was a number didnt ring or anything...no vm left....basically....act as tho they could give a crap..minimal effort to get back to me.....

 

Still here...still waiting...somebody finally took interest i guess said they will investigate why nobody responed for over 6 hours...sent someone out who said he couldnt find me....lot is only 25 trucks..maybe 3 swifts here...and he came at 315 am....i couldnt wait up whole time and sent them a message that i was going to sleep and he could tap on my door coz i sleep light...ect is worthless...keeps telling me to call onroad...duh!...only say in every message no cell service....says 1 hour someone will be back here ....geez...this sucks...