Magic words at the dock!!

Discussion in 'Ask An Owner Operator' started by areelius, Sep 5, 2013.

  1. areelius

    areelius Light Load Member

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    Nov 9, 2012
    Temecula Ca
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    I always seem to find the drama in trucking. I showed up at 8am per my contract to get a load of onions going from Parma Id to Phoenix Az. At 9am the shipper informs me the receiver has switched to another type of onion which they don't have in stock. He said they would have them at 11am. So at 12 noon nothing,then they said 2 pm which then became 4 pm. Then I called the receiver and discovered they really didn't need the order changed afterall. They hurried and loaded me. I told the receiver I could not meet the delivery time and would need another day. He refused and said he needed them per our contract and wouldn't budge. I reminded him he was in violation of our contract when he changed the order. So then the magic words that I learned from you experienced owner ops on here. "Get this off my truck now"
    Suddenly phones began ringing and people started to panic. The broker called me and congratulated me for solving the problem for him. It turns out the delivery was just fine a day later than they told me before the magic words were spoken. So I demanded cash and prizes in exchange for waiting all day for an order that wasn't even needed. The owner of the shipping company came out and apologized and wanted to shake my hand. All this drama for a load of onions. I sure need to switch to flatbed soon!!

    I want to thank all of you owner ops who have given me such good advice on this site. It sure paid off.
     
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  3. Casual Trucker

    Casual Trucker Medium Load Member

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    Sep 7, 2012
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    "Get this off my truck now"... Feels good doesn't it? Hope you get compensated for the time you spent due to somebody Else's foolishness
     
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  4. snowwy

    snowwy Road Train Member

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    Jul 6, 2009
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    why you so antsy to come to flatbed soon. they haul onions too. and TARPED.
     
  5. FLATBED

    FLATBED Road Train Member

    Had a few throw their WEIGHT around that it was their FREIGHT , I just smiled and pointed and said it was my MY TRAILER and that my trailer can & will move with or without your FREIGHT , but by the looks of things ( no trailers in any dock and yard empty ) your FREIGHT aint movin without my TRAILER :)
     
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  6. SHO-TYME

    SHO-TYME Road Train Member

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    Apr 20, 2011
    Dahlonega, GA
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    Happens in car hauling too, I called a customer to tell him when I would deliver his car and the COD price, he started screaming that he wasn't going to pay that price, I said I had a contract, he started telling me he wasn't going to pay, so I said, "Fine, I'll just pull over and dump this car on the side of the road and you can come and find it" and hung up. He changed his attitude.........
     
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  7. truckon

    truckon Swamp Thing

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    Dec 16, 2011
    Like I'd tell you!
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    i just say "that's fine, when you want it contact our storage yard, and BTW the storage frees will be cod as well...
     
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  8. Stump

    Stump Heavy Load Member

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    Jan 27, 2009
    Modesto CA
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    I have a electric pallet jack in my trailer, I don't tell them to take it off, I just start to take it off as I tell them.
     
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  9. okiedokie

    okiedokie Road Train Member

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    Jun 13, 2011
    PNWET
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    Had a guy at a dist center tell me 150.00 to unload. So you want me to pay you to unload your freight
    Yep. Told him I'll just haul back to where it came from. I'm going outside now and pull ahead and close my doors. Had 1 door closed when showed up and said we can off load that right now. It was a miracle
     
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