Motive Cancelled

Discussion in 'ELD Forum | Questions, Answers and Reviews' started by Lite bug, Mar 4, 2024.

  1. Lite bug

    Lite bug Road Train Member

    1,362
    20,483
    May 3, 2014
    Columbus Ohio
    0
    Last year I called motive to cancel the ELD around this time I received a bill for 2024 I called again to cancel I ask them about sending the cable and box back and they never responded. I walk in the door today and my wife said motive took fees for this year. Anyone have a similar situation with motive?
     
  2. Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.

  3. Concorde

    Concorde Road Train Member

    2,940
    8,330
    Jun 29, 2016
    West Melbourne Florida
    0
    Do a chargeback on your credit card..simple.

    I don’t know what Motive is but I did a chargeback once when I cancelled Keep Trucking.
     
    Lite bug Thanks this.
  4. Lite bug

    Lite bug Road Train Member

    1,362
    20,483
    May 3, 2014
    Columbus Ohio
    0
    Motive purchased Keep Trucking, thank you sir.
     
    Concorde Thanks this.
  5. Concorde

    Concorde Road Train Member

    2,940
    8,330
    Jun 29, 2016
    West Melbourne Florida
    0
    Fwiw, I’m canceling Big Road/Fleet Complete in a few months when my three year contract is up. I’m not going to screw around with them, they’ll get one notice (documented) from me and I will have my business credit card number changed so they won’t get a dime.

    They all make it extremely difficult to cancel so don’t mess around..

    Also, just a tidbit of information. Read all contracts before agreeing because some have a no disparagement policy..Big Road does.

    Would they enforce it..probably not unless it’s a youboob video gone viral or something similar.
     
    PaulMinternational Thanks this.
  6. Concorde

    Concorde Road Train Member

    2,940
    8,330
    Jun 29, 2016
    West Melbourne Florida
    0
    Yah, they almost drove me insane trying to get refunded. Then one night I said f this and did the chargeback. Couple weeks later after their “investigation” money was back in my account.
     
    Lite bug Thanks this.
  7. FreightyAK

    FreightyAK Light Load Member

    51
    42
    Aug 7, 2018
    AK
    0
    Family owned out of West Virginia. They make their own hardware and I get to keep it. Im done with the big corporations.
    Blue Ink Tech
     
    Lite bug Thanks this.
  • Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.