My Introduction

Hi everyone. I'm brand-spankin' new here. I've lurked for a few months and finally joined up.
I was hired by a trucking company in September 2016 to work in operations, and it's been a really interesting experience so far. I worked with drivers on the receiving side (mainly in retail) before this, so I've had a lot to learn really fast.
The company I'm with is a new concern, but the owners have been in trucking for many years, so they bring a lot of experience (and several loyal owner/ops) with them. Right now, we're averaging about 20 tractors on the road, with continual growth planned to at least 50 units.
I'm always interested in everything I can learn about operating at peak efficiency and support for the people we have on the road. My responsibilities at work right now are assisting with dispatching, preparing invoices, communicating with drivers and brokers, handling the hiring process, onboarding new drivers, and managing our insurance, fleet cards, Comdata needs, and regulatory responsibilities.
My biggest challenges (besides the obvious needs for constant multitasking and 24/7 availability) are the constant need for the paperwork to be available (at least electronically) as quickly as possible, as well as managing the expectations of the drivers and the brokers at the same time.
I'm planning to attend the MidWest Truck & Trailer Show this year, and at least a few of us will likely head to Louisville for the national conference as well. I look forward to learning from your generously shared experiences!