My load was supposed to be ready, it isn't

Discussion in 'Questions From New Drivers' started by Sephiroth, May 17, 2015.

  1. Sephiroth

    Sephiroth Bobtail Member

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    Aug 23, 2013
    Rancho Cucamonga, CA
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    Hey all. Had a general question about shipping/receiving. My codriver and I had a drop and hook. It was all supposed to be set up by 3 AM last night. However we dropped only to find an empty trailer with no load. Kind of sucks, being Sunday, the warehouse ain't open. So. If approached on opening hour tomorrow, are warehouses generally supposed to sort of load up whoever was supposed to be ready first? Can they say "wait until later." Or how does this sort of situation generally play out? I am pretty discouraged right now. Thought I was coming home on Tuesday but now it's looking like late Wednesday.
     
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  3. G.Anthony

    G.Anthony Road Train Member

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    This is hard to answer, because if you have never been there before, and back up to a door, it may be the wrong side of the building, or the wrong building. I have dropped trailers at one location (receiving) and shipping at times was an entirely different building. I think it might be best to at least hook up, then one of you stand by the entrance door with whatever shipping order you have for someone to look at, then do as told.

    Or , you can hook up, back up, and hope for the best?
     
  4. Toomanybikes

    Toomanybikes Road Train Member

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    Your company knew #### well that there was no load for you to pick-up; they are just trying to rook you out of layover pay: They set you up with a load that can not pick up today, that way they are not obligated to pay layover for today. If the load is ready tomorrow, watch everybody in the dispatch office play dumb and not have any knowledge about Sunday pick-up.
     
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  5. Cranky Yankee

    Cranky Yankee Cranky old ######

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    if this is the worse that happens in the industry to you be grateful
    produce and meat are always late
    warehouses care lil about trucks and drivers
     
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  6. MysticHZ

    MysticHZ Road Train Member

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    Instead he'll collect detention pay ...
     
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  7. EHB

    EHB Medium Load Member

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    If they pay detention pay,
    Some companies do not.
     
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  8. Sephiroth

    Sephiroth Bobtail Member

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    Aug 23, 2013
    Rancho Cucamonga, CA
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    Sounds about right. This is my first trip with this company. My lead said he expected it. Needless to say, getting back some time this week (hopefully Wednesday) I don't think it would be wise to do a 3/4 day trip just before the memorial weekend because then it's likely a two day wait for sure if this happens again.
     
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  9. Toomanybikes

    Toomanybikes Road Train Member

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    No detention pay will be issued. If a trucking company pays detention it is usually with the qualifier that the customer pays detention first. This company did not order a load to be picked up at 3 A.M. and will not pay any detention.

    What happened is the planner picked a time before the load was to pick up and the warehouse, the company, and the dispatch office would be closed. That way there would be no solution or aggravation could be taken out on the customer or dispatch.

    These trucking companies keep stats on planners like they do on drivers. Of importance is deadhead miles and driver layover or truck utilization. What the planner did is send this guy a load that wasn't a load. That way the next day the load gets cancelled out and a new load gets set up in the computer with less deadhead miles and the correct pick-up time. That way from a management point of view the planner is top notch; full truck utilization and low deadhead miles.

    Now everybody in the office will cover for this crap and deny it happens. No dispatcher wants to call out a planner to be on a planners #### list. Most drivers will be down the road in less then 8 months and the others are too dumb to catch on to this trick. It happens all the time and really screws with a driver's sleep schedule.
     
  10. Cranky Yankee

    Cranky Yankee Cranky old ######

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  11. G.Anthony

    G.Anthony Road Train Member

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    I'd buy a used car from a dispatching salesman, for my bro-in-law.

    I hate him.
     
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