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Nexiq data link 2 not detected on laptop

Discussion in 'Heavy Duty Diesel Truck Mechanics Forum' started by kentuckynet, Nov 6, 2024.

  1. Nov 6, 2024 #1
    kentuckynet

    kentuckynet Bobtail Member

    8
    1
    Nov 3, 2012
    0
    hello, i installed the drivers, plugged in the usb to the laptop and its not detected.
    I went to device manager nothing is added or removed when i plug it in.
    im using windows 10 64 bit and tried it on a windows 7 64 bit, same results.
    I used the device tester and its not detected.
    Is it suppose to be plugged into the truck maybe to provide power to the nexiq unit?
    i purchased the unit new and when i first used it i followed the driections and went to the nexiq website downlaoded the drivers and dont remeber having any problems.,
    that laptop is no longer available.

    please help
    mack
     
    kentuckynet, Nov 6, 2024
    kentuckynet, Nov 6, 2024
    #1
    The_vett Thanks this.
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  3. Nov 6, 2024 #2
    Iamoverit

    Iamoverit Road Train Member

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    Oct 31, 2023
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    Check the fuse for your data port.
     
    Iamoverit, Nov 6, 2024
    Iamoverit, Nov 6, 2024
    #2
    The_vett Thanks this.
  4. Nov 6, 2024 #3
    Goodysnap

    Goodysnap Road Train Member

    3,710
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    Jul 12, 2017
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    Do you have the correct Nexiq selected in the application? It should detect the device when not connected to the truck after everything functions. You will need to hook up to a truck for device tester to work.

    How long ago did you purchase? Nexiq 2 pretty sure is no longer available. Tried to order one a couple months ago and was told new replacements were no longer available.

    Reach out to Nexiq support. They are usually helpful.
     
    Goodysnap, Nov 6, 2024
    Goodysnap, Nov 6, 2024
    #3
    The_vett Thanks this.
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