Nexiq data link 2 not detected on laptop

Discussion in 'Heavy Duty Diesel Truck Mechanics Forum' started by kentuckynet, Nov 6, 2024.

  1. kentuckynet

    kentuckynet Bobtail Member

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    hello, i installed the drivers, plugged in the usb to the laptop and its not detected.
    I went to device manager nothing is added or removed when i plug it in.
    im using windows 10 64 bit and tried it on a windows 7 64 bit, same results.
    I used the device tester and its not detected.
    Is it suppose to be plugged into the truck maybe to provide power to the nexiq unit?
    i purchased the unit new and when i first used it i followed the driections and went to the nexiq website downlaoded the drivers and dont remeber having any problems.,
    that laptop is no longer available.

    please help
    mack
     
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  2. Iamoverit

    Iamoverit Road Train Member

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    Check the fuse for your data port.
     
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  3. Goodysnap

    Goodysnap Road Train Member

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    Do you have the correct Nexiq selected in the application? It should detect the device when not connected to the truck after everything functions. You will need to hook up to a truck for device tester to work.

    How long ago did you purchase? Nexiq 2 pretty sure is no longer available. Tried to order one a couple months ago and was told new replacements were no longer available.

    Reach out to Nexiq support. They are usually helpful.
     
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