Not part of my job description to tell you anything

You're barely a human being to many of these places and are often treated accordingly. Much like police officers who work the jail, they feel very little motivation to extend any basic courtesy or respect to you. Then the other issue is that you represent nothing more than work to them, and many of these types you encounter are simply people who hate their pathetic job and their pathetic lives, so your forced cooperation with some of these people is bound to be testy at times.

 

Nice post. Yes, it's always nice when customers give WRONG directions... makes you wonder, how do people get to their workplace every day...

I liked this one - after crawling around & around for a preloaded TRL that was just NOT there.... back to the Outbound girl who got fresh with me and bluntly refused to help me, she said "There is NOBODY here to tell you where the TRL is!"
LoL..never argue with somebody who wants to play games..I just replied in most polite manner, alright i guess i won't deliver the load then huh, no problem, i will inform USXpress the TRL was not released, here's your paperwork back.... when all of a sudden she was able to make a phone call...VERY quickly

 

I had a lady awhile back where I was shopping just really being rude. I finally told her "I am currently unemployed and looking for a job could you point out your manager so that I may apply for your job Please" her comment was my job is not available, I explained that it would be momentarily. then smiled and walked over to another employee and asked for application.

 

HAHAHAHA great reaction

 

Hmmmm, i think some people need to remember , or be informed that there is a bit more to driving a truck than just pulling into the shipper/receiver and throwing open the doors? Maybe if you are in doubt of something that the customer doesnt inform you of, then call your company??

 

The last person in the world you want to get directions from, is the chick who happens to answer the phone, that drives her Subaru to the warehouse everyday.

 

I walk to the dock and the first person i see I say heres my paperwork. You have 1 hour to unload me or its $100 a hour to have me sit here, Thanks. And then I go back to my truck.

Use your phone to map the address and then plan your own route to the shipper, its not that difficult.

 

On the issue of directions and the whole "how do they get to work" question, I beg to differ.

Everybody knows how to get around, on their own home turf, that's not the problem. The real problem is that most people suck at giving directions, because they can't think outside of their own frame of reference. They can't comprehend that, what is common knowledge for everyone in their AO, is completely foreign to anyone outside of that.

Because most people would rather die than to sound like they don't know what they're talking about (due to their inability to think spatially), there comes the indignant replies/indifference/hostility.

 

I once had a young lady try to give me directions to the store I was to deliver to. She had ZERO concept of street names, route numbers, exits, etc. But she could use every shopping center and store as a landmark, which since I was not from the area had no idea about. This was long before Mapquest and Google Earth.

 

i could get you from my house to the warehouse i work in, but not any of the highways. mostly because i don't go anywhere NEAR the highways on my way to work.

most of our deliveries are LTL via FedEx, Conway, Estes and similar. even on the full truck loads of stuff I think the longest we've made a driver wait is 20 minutes from start to finish. i'm assuming the shipping container we got the other day was simply dropped and the driver wasn't waiting. took about 4 hours to unload with 3 guys working on it. floor loaded front to back of boxes roughly 2x16x16.

the way i see it.. we ordered the stuff. we want it off the truck as soon as we can so we can get back to the orders we're piecing together to ship out.