O/Os report: ripoffs by truck dealers and mechanic shops

the only true bad pet dealers are that i know of say RUSH in there name. will not go to any of them. 3 rush dealers fixed my pan gasket 3 times in 3 wks. still leaked. took it to madison, come to find out it was a front covor gasket leaking. only blessing was that it was war. wrk

 

I know what you mean! I don't mind getting a good job for a fair charge = just don't like being stole from or screwed. Actually had a good experience in Atlanta. The YANCEY Truck Center off of Moreland Ave is running a special, I paid for an overhead and CAT paid for my PM service. They didn't grease chassis but changed oil using CAT oil and CAT oil filters / fuel filters. They also had a reduced charge on the overhead. $250.00 got my C15s overhead ran, new oil, new filters, and the people there printed out my ECM information and inspected my engine, and acted like they actually appreciated my business. Only hitch, they would not do the same for my Detroit, just my CAT. Oh well, maybe Detroit will run a special.

 

MSI in Atlanta Ga Stay away from please!!!!!!!!!! They service Morgan southern trucks

 

Broke down a CAT powered KW in Truth or Consequences NM (no joke!), fan fell off motor. Had to be towed to Rush Peterbilt in Las Cruces, NM, which was the nearest dealer that did major repairs. 100 mile tow. Im a company driver so it doesnt really bother me much, but it did piss me off when i looked at the bill

They charged like $200 to reconnect the driveshaft and tow the truck into the shop to inspect it and see that the fan was missing. Then tow it back outside until they could get parts. That couldve been done OUTSIDE. FYI, driveshaft was disconnected for $50 by the tow truck and its a 15 minute job. Then they charged another $200 to tow it back into the shop for the repair. come ON.

The rest of the $5000 bill wasnt so bad (if you look at that motor, you have to pull the hood, radiator, radiator shroud, etc etc off to get the fan out), except it seemed pretty shady that they charged us a $400 core charge on the fan clutch assembly, because it was bad. I thought thats what a core was? Infact, it was the clutch going bad that caused all of the damage. Werner arranged to have it shipped back to them. I think they knew they were getting screwed...

 

PDI in St george Utah. Little no warrenty and will not stand behind there products

 

The dealers in Abilene Texas are all crooks ! The Mack dealer is the worst!

 

So on the topic of purchasing transport equipment wheres or who has the best online site i've tried a few using google etc etc any tips suggestions folks would be most welcome.

Stay safe on the highways.


PS

Tip for the day : A Bull moose moves when hes good and really do not blow your horn at a bull moose.

 

I have found Adam at Gleeman truck parts on Ipswich road is very very good, but he cant get every thing all of the time, but he is always my
1st port of call. tell him dave with the M11 sent ya.

 

A bit of advice!!!!! If you own a Cat do NOT break down in Kansas City Mo.!!!!! I siezed an injector in my 3406E in Belton, MO. Called Dean Machinery, sfter talking to nearly every phone number theu have was sent back to Kristine in parts, the first one that I talked to. I had the serial number, even the part number of the injector that I needed. SHe layed her hands on 5 of them on the shelf. PROBLEM!!! They have NO ONE who goes down US 71 on their way home, NO courier service in Kansas City, all I gor was a SORRY!!!!!. Next call.... Rush KW, we don't do road service, call a tow truck. Yea right grossing 130,000 just what I need is a tow truck! Next call, Steve's Road Maintenance, Yep I can get you an injector, be a "little bit" 'til I can get to ya. 5 hours later, I had the offending injector laying on the right steer tire. $100.42 later I actually got to Peculiar, MO just ahead of sundown. What a day!!!!!!!! Like I said, there is NO support for a OTR truck in that area!!!!!!!

 

i bought a stage 1 pakage from pdi havent had any problems yet kind of wondering what is going on with them jeff doesnt work there anymore. i like the set up i have 31140 miles on overhaul still running good. what issues did you have with them?