Own Authority and Risks involved: Better seal your trailer when you transport food!

Discussion in 'Ask An Owner Operator' started by TallJoe, Oct 11, 2018.

  1. TallJoe

    TallJoe Road Train Member

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    Look at that filthy pallet on the pic below...and there were some more. The full load of dry food was rejected due to bugs/bird feather/other filth present on pallets. I don't know what will be decided between the broker and shipper yet, and then what I'll agree to or not with the broker... but I am stuck with it for now and will demand layover. My message is that without the seal arriving intact, they could attempt to pin it on me...one way or another (if they were dishonest) and I probably would not have much argument against it.

    At the shipper, they verified that the seal was put on...they would not seal it themselves but the gate guard verified it...in addition to that I video recorded the process of me putting the seal on, with the surrounding area and the trailer plate and its number. Upon arrival, they would not care to break the seal themselves (too f... lazy, or what!?)...so again I video recorded my breaking it in such a way that the recording shows the dock to which I am backing to and the surrounding area. The receiver, of course, was convinced and agreed to write down "seal intact" - crucial for any potential claims or whatever BS. It is imperative that they you would not break the seal without them present or at least proving that the seal arrived intact. Once, I had a receiving lady, who first told me to break it and throw it in the back, but after some shortage (which was there not, as it proved later) she bluntly refused to admit the seal was there....so after speaking to someone else there and showing video recording, they agreed to write down seal intact with initials.
    I even consider to go completely crazy and get myself a body camera and do a quick walk around inside the trailer proving its cleanness and bug free environment prior to backing into a shipper's dock. Food loads, after all, are too numerous to be excluded from the freight pool an honest man is hauling.

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    Last edited: Oct 11, 2018
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  3. againstthewind

    againstthewind Road Train Member

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    because whats in the food is any better lol
     
    Last edited: Oct 11, 2018
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  4. Ridgeline

    Ridgeline Road Train Member

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    The seal policy for my drivers is this -

    Food products are loaded by the shipper, sealed in the dock, the seal is signed off on by the shipper on ALL paper work.

    The shipment at the receiver is only UNSEALED by the receiver, not the driver, not the guard but it has to be a dock worker who is going to unload the product or someone who works on the dock.

    IF they refuse to break the seal, the broker or company is called and the driver claims it as a refused shipment right there on the dock.

    NO if and's or buts.

    We have been burned a few times by this crap of dirt coming from the shipper with food shipments, and this seal policy ended a lot of the problems but not all of them.
     
  5. TallJoe

    TallJoe Road Train Member

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    Well, if that's the case...your strict "no ifs and buts" policies must have caused you way too many "over the phone" fights with the shippers and receivers. You would not believe how many times I dared to blemish their "shipping/receiving" pride by such a trivial thing as requesting them to legibly sign their names or printing them next to their signatures. Forcing some of them to go out there and physically install or break the seal must be a complete "rape" of their dignity. I must look like a clown walking around with my phone and filming every move I make. It is effective and it takes 80 G memory card too.
     
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  6. zmster2033

    zmster2033 Light Load Member

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    That is impressive! I have now hauled 40+ loads and not a single time has the receiver themselves broken the seal. I always make to sure ask them specifically about that. I may need to start filming surrounding environment and seal on the trailer prior to doing so as an extra precaution! Thankfully, not doing so has not bitten me in the rear as of yet.
     
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  7. TallJoe

    TallJoe Road Train Member

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    There is an end of this story. The shipper wants it back. The rate was agreed according to the last 15 days lane average presented by DAT loadboard. Fair. I was easy with this ... eager to get rid of the thing ASAP and sweep my trailer and perhaps wash it out too, which is not something I like to do to a wooden floor.
     
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  8. zmster2033

    zmster2033 Light Load Member

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    How far was the run out of curiosity?
     
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  9. TallJoe

    TallJoe Road Train Member

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    900 miles East Coast.
     
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  10. Ridgeline

    Ridgeline Road Train Member

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    Not too many fights, we just don't deal with this BS.

    I personally dealt with dock idiots with BOLs, one of them I got fired when I headed up to the front office to have the CEO sign off on the BOL, he wasn't happy with me insisting on having him sign it, and he asked why didn't the forklift driver sign it - I told him that he told me it wasn't his job and told me to go to hell.

    I had this seal thing happen a couple weeks back with a load from a broker. It was time critical back order shipment of temp critical food ingredients was offered to my driver. Pretty good coin too. He got to the manufacturer, got loaded and told them they need to seal it, he can't, he would provide the seal, the forklift driver said **** off so my driver said get it the hell off the truck.

    I got a call from the broker who was yelling at me on the phone and I disconnected the call, he called back and I didn't even let him start his yelling by explaining how respect works, don't yell at me is my rule.

    Anywho I told the broker it gets off the truck if they don't want to secure the load from tampering, we can't haul it and I don't give a crap about the loses, I won't haul it because it is temp critical and my driver can not be responsible for the load if it is not sealed - period. About ten minutes later my driver called and said he was rolling, the dock manager came out and put the seal on it, signed the BOL and told him to get out of there.
     
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