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PFJ myRewards theft

Discussion in 'Truck Stops' started by :unamused:, Apr 13, 2022.

Page 1 of 2
  1. Apr 13, 2022 #1
    :unamused:

    :unamused: Bobtail Member

    7
    17
    Jan 12, 2020
    Portland metro, Oregon
    0
    Is this a common occurrence? Forgive me if this is well known. I searched and couldn’t find anything.

    Someone is Texas (I don’t leave Oregon) used all my points (couple hundred dollars worth) in three transactions yesterday. According to the rules, I’m out of luck.

    “PFJ is not responsible for any lost or stolen Cards or MyRewards® Points. MyRewards® Points and other benefits cannot be credited back to an account if they are lost or stolen. Please actively review your account and immediately notify PFJ of any discrepancies discovered.”

    Just a heads up. Though, I’m not sure how you combat it, since you’ll find out after the fact, and you’re S.o.l. at that point. It’s not like they check ID at the register. So I guess use your points and keep them low. I was saving mine up in case of emergency, or came across some tool I may need.
     
    :unamused:, Apr 13, 2022
    :unamused:, Apr 13, 2022
    #1
    Another Canadian driver Thanks this.
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  3. Apr 13, 2022 #2
    bumper Jack

    bumper Jack Heavy Load Member

    887
    4,409
    Dec 5, 2021
    0
    Call corporate and tell them.
     
    bumper Jack, Apr 13, 2022
    bumper Jack, Apr 13, 2022
    #2
    Another Canadian driver and flood Thank this.
  4. Apr 13, 2022 #3
    fairshake

    fairshake Road Train Member

    1,079
    1,270
    Oct 4, 2010
    Chickenville, BFE
    0
    Dont let them add up too high.
     
    fairshake, Apr 13, 2022
    fairshake, Apr 13, 2022
    #3
    simpatico, Another Canadian driver and :unamused: Thank this.
  5. Apr 13, 2022 #4
    nredfor88

    nredfor88 Road Train Member

    1,801
    6,089
    Sep 26, 2019
    USA
    0
    Did you lose your card, or did someone know your personal info?
     
    nredfor88, Apr 13, 2022
    nredfor88, Apr 13, 2022
    #4
    Another Canadian driver Thanks this.
  7. Apr 13, 2022 #5
    buddyd157

    buddyd157 Road Train Member

    13,456
    34,355
    May 25, 2017
    under a shade tree
    0
    did you put your card down on the counter, and someone switched a card he had, for yours?

    don't you need a PIN number to secure the card?

    you have to trace back what YOU did for this to happen.

    good luck with your new card/account number
     
    buddyd157, Apr 13, 2022
    buddyd157, Apr 13, 2022
    #5
    Another Canadian driver and :unamused: Thank this.
  8. Apr 13, 2022 #6
    BigBob410

    BigBob410 Road Train Member

    5,664
    74,096
    Feb 2, 2016
    Beirut on the Bay, MD.
    0
    This is one of the reasons I use points as I get them. I never let them add up. It seems there is always a way to lose them. I just have it for the showers mostly.
     
    BigBob410, Apr 13, 2022
    BigBob410, Apr 13, 2022
    #6
    D.Tibbitt, Another Canadian driver and :unamused: Thank this.
  9. Apr 13, 2022 #7
    flood

    flood Road Train Member

    4,030
    3,770
    Dec 25, 2010
    0
    Had the samething happen about 5 years ago...

    Someone (employee) in Texas stole $250 off my card when I was at home in Tennessee... found out about it about 10 days later....

    Call corporate.... took about 3 weeks to get it back....

    The employee got free bracelets, free ride in a nice car, and an extended stay at the gray bar motel....

    Corporate can tell what store, when and who was at the till at the time AND video will show who
     
    flood, Apr 13, 2022
    flood, Apr 13, 2022
    #7
    Flat Earth Trucker, D.Tibbitt, Another Canadian driver and 4 others Thank this.
  10. Apr 13, 2022 #8
    :unamused:

    :unamused: Bobtail Member

    7
    17
    Jan 12, 2020
    Portland metro, Oregon
    0

    I never received any cards. I’ve just been punching in the account number when at the pump, or using my phone number when I go inside to buy stuff (which I rarely do, I’m usually there for fuel/DEF and nothing else).
    Was fueling daily the latter half of 2021, but now I’m on a run that starts later, and there’s a fuel truck that comes by and fills before I start, so I’ve only stopped a few times this year. Aside from last night, my previous visit was about a month ago.
     
    :unamused:, Apr 13, 2022
    :unamused:, Apr 13, 2022
    #8
    Another Canadian driver Thanks this.
  11. Apr 14, 2022 #9
    mstrchf117

    mstrchf117 Medium Load Member

    539
    1,195
    May 21, 2016
    0
    Had it happen in December. I think what happens is someone gets a bunch of numbers or barcodes and scans them until they find one with points and uses them.
     
    mstrchf117, Apr 14, 2022
    mstrchf117, Apr 14, 2022
    #9
    Another Canadian driver and :unamused: Thank this.
  12. Apr 14, 2022 #10
    O.Henry

    O.Henry Road Train Member

    1,039
    1,825
    Sep 1, 2012
    San Antonio,TX.
    0
    When shippers,and receivers ask for phone #.I’m sure they can scam us.
    I never let my PFJ points add up for this very reason.
    All they need is our phone#.
     
    O.Henry, Apr 14, 2022
    O.Henry, Apr 14, 2022
    #10
    Another Canadian driver, silverspur, :unamused: and 1 other person Thank this.
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