Planning on getting a 2020 5700XE

Discussion in 'Western Star Forum' started by reddove, Aug 26, 2019.

  1. TWF75

    TWF75 Bobtail Member

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  3. TWF75

    TWF75 Bobtail Member

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    bought a 2019 brand new I've had nothing but problems for year straight trucks windows are junk
    they fog up power windows are junk water leaks noises cab so noisy head lights fog up heat makes clicking noise they can not fix it period spent 2 wks in shop
    that's how system is fit and finish
    is like 3rd grader built it I can go on and on. power train is great but that's al .
     
  4. TWF75

    TWF75 Bobtail Member

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  5. TWF75

    TWF75 Bobtail Member

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    Feb 11, 2020
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    I'm in same boat 2019 same issues I have 78k miles sucks is joke I'm calling lawyer doesnt matter about lemon law there are other laws I've lost over 30k this year from truck being in shop
     
  6. Star4900

    Star4900 Medium Load Member

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    Not the same Western Star they once were when they were hand built in BC Canada, that's for sure.

    Other problem is the junk components everything is built with now. Off shore crap in name brand boxes.
     
  7. Oscar the KW

    Oscar the KW No Filter

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    For the heater there is a campaign to replace the HVAC control panel that is supposed to fix that clicking.
     
  8. Star4900

    Star4900 Medium Load Member

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    What's the clicking noise from the heater? Mine makes a noise, but it is the blend air door opening and closing with the auto temp control.
     
  9. TWF75

    TWF75 Bobtail Member

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    Feb 11, 2020
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    they replaced it long time ago and pulled dash out replaced plenum
    still does it. it's almost like a blend door noise they say there is no blend door or a contactor type its
    switch. clicking back and fourth if
    it's on full hot it's not bad or full cold but u set it in between and it clicks away it gets loud
     
  10. TWF75

    TWF75 Bobtail Member

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    Feb 11, 2020
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    they had western star engineer come out look and listen to noise i was there and still cant fix it.
    it sounds just like blend door opening closing just really loud one but they say nope not it
    got another one for u you run hard for awhile stop at idle cab gets nasty smell coming off motor the fresh air duct they have no clue
    cant figure it out either
     
  11. Oscar the KW

    Oscar the KW No Filter

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    If the recirculate door is closing all the way and sealing up you have a leak somewhere. Check the little doghouse on the engine side for gaps in the sealant. Also check the heater core where it goes thru the firewall.
     
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