Please Explain This To Me

Discussion in 'Freight Broker Forum' started by BookingYou19, Sep 25, 2013.

  1. wichris

    wichris Road Train Member

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    First off,i said nothing about miles. I wonder if someone did reduce the rate(say 200.00)for delivering a day earlier,would you go to your customer and say you are taking 200.00 off their rate?
     
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  3. gokiddogo

    gokiddogo Road Train Member

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    When the shipper gives you a load and tells you they have 40,000 pounds of product they want to load and then they only put 30,000 on it, why is that either the broker or the carrier's problem? They asked for a full load. They will pay the agreed rate for the service provided. Whether or not they have the product ready, for whatever reason, if they decide they want you to go ahead with less than the stated amount on the rate confirmation, then that does NOT entitle the shipper to ANY discount. It is their product that gets to market and I am the carrier that will get it there. Jerk me around, and your product will not be moved to market because of your other issues which lead to you not being able to fill the truck. This sometimes happens and I never have ran into this problem. The shipper pays the broker the agreed amount, then the broker pays the carrier the agreed amount. On the flip side, if they order a truck for a "full load" (exclusive use) and they state the weight will be 30,000 and you load it and it is 40,000, I MIGHT ask for some more money. Weight has little to do with my rate in the first place.

    As for the carrier delivering a day early or a day late, it shouldn't be any big deal at all. You win some you loose some. If the carrier who has a driver who is top notch and can legally and safely deliver it a day early and the receiver accepts, no big deal. This will look good on you the broker and also the carrier in the eyes of the shipper and they will have no problem paying the agreed rate in the first place. A late delivery should only happen for unforeseen circumstances. If the load was THAT dang time sensitive it should have had a team on it. The key is communication = no surprises = everyone is *relatively* happy.
     
  4. ost1

    ost1 Light Load Member

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    I see. I thought your we talking general freight. extra stops have to pay some type of per diem. 4 hours may be fair for what you do. Personally I quit dealing with the no good rats at food warehouses (whorehouses) decades ago. if it is a flat rate then the truck should know how far it is before the load is accepted. if he gets it wrong it's on him. I always insist on a zip code. if days are added/subtracted you need to ask for verification for the delay. Again the contract need to be specific and enforceable or why bother having it?
     
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  5. BookingYou19

    BookingYou19 Light Load Member

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    No, because they paid us to get the freight there in that matrix, they dont pay us if we lose money on the load.
     
  6. BookingYou19

    BookingYou19 Light Load Member

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    I agree and we typically know when added drops and picks will be on a load, but there are times when it happens in transit, where I expect to pay a per diem and miles.
     
  7. wichris

    wichris Road Train Member

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    And you negotiated a rate for the truck in the same matrix but now you want to change it for your benefit?
     
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  8. bullhaulerswife

    bullhaulerswife Forum Leader/Admin Staff Member Administrator

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    This is where I don't get your thoughts. Why do you think your entitled to that money, but the carrier isn't?

    But then again, if the shipper accepts the load early, and the carrier agreed to move it there early, why would you agree to dock him for good service? Like someone else said, it still traveled the same amount of miles.

    Now if you leave the load on the truck longer than expected, do you feel that the carrier has the responsibility of becoming a warehouse for the product for free? See where I'm going here?
     
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  9. ShortBusKid

    ShortBusKid Heavy Load Member

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    You should pay a bonus for delivering a day earlier. The receiver is going to have an extra day of freshness on their produce. Should be worth an extra $200 or so. I never had a problem with giving back extra stop pay if the load went from 4 picks to 3 or whatever. The $50 generally wasn't worth going to an extra shed anyway and waiting for 4 hours before the broker decided he was going to pay detention.

    You seem like a fair guy from your posts. Many produce brokers don't pay any detention EVER. I avoided them like the plague or charged accordingly. I guess the bottom line is, you reap what you sow. If you start asking carriers to give back money because they want to deliver early or the load was lighter than advertised I'd guess you're going to have a hard time finding carriers down the road. Same the other way round, why do you continue to load the people who complain about petty stuff or don't live up to their commitment on the loads?
     
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  10. 6wheeler

    6wheeler Road Train Member

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    I had one last week here in my town. Lumber load going 200 miles South posted as 40,000 lbs. Picked up the load and the guy asked "how much can you scale?" No scales anywhere in this town, and no way to weigh the load, when I got to a set of scales it was 5,000 lbs OVERLOADED! That's like a $1500 ticket in NC. The shipper played the broker and told him it would only be 40,000 lbs, and used me the carrier to get more lumber on the truck.

    There are shippers out here trying to make more money without having to pay for it by overloading shipments, or asking to do extra stops, or get this, taking the shipment somewhere else besides the place it was supposed to go. Not only is it ripping off the carrier, but it is ripping off you the broker as well.

    I have tons of storys to share about those loads. Here is what the broker needs to do. Call up the shipper and somehow explain that the agreement was set on the description of the load and that a extra part of the service requires additional payment because you the broker have to pay out of pocket for it.
     
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  11. 6wheeler

    6wheeler Road Train Member

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    Why is it that if a shipper/receiver holds a truck for more than 4 hours, they DEMAND detention, but if they miss a delivery by 12 hours or a full day and I want to fine the, it is unjust?

    Best way I can explain this from my point of view is like this,
    The shipper or receiver has control over its operations and things happen, people call out of work, forklifts break, or just too many trucks to unload.
    Same goes for the shipping part of the business for the driver. Traffic, HOS laws, and anything else that happens along the way.

    When I get to a place and I see that the delay is because they don't have their act together, that's when I call the broker and tell them about it.
    Ex. Getting to a job site to unload a shipment and the place decides to unload each piece by forklift and take it around to the other side of the building or place it somewhere else. Instead they need to unload the whole truck, then run each piece to the other side of the building, instead of holding up the truck one piece at a time.

    I don't go to those places again that don't have their act together, I don't care what it pays.
    The laws on the books are out of our control, so charging the truck for not making it on time could be unfair. I guess not being there seeing what is really happening its hard to tell if its the driver being a slacker.
     
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