Please help! Broker won’t pay and wants me to pay customers labor costs

Discussion in 'Questions From New Drivers' started by TDL Texas, Jan 26, 2021.

  1. TDL Texas

    TDL Texas Bobtail Member

    11
    8
    Jan 26, 2021
    0
    Excepted a load got four hours from destinations and truck refused to start it was freezing Anda because the truck would not start there was no heat I had my animals with me and my wife and we ended up cuddling togethe for warmth we periodically attempted to repair the truck this went on from 2 o’clock in the morning until almost noon the next day my appointment To be unloaded was at 6 AM and I missed it I couldn’t get cell reception where I broke down I had to walk a ways down the road to get a signal and when I did so to be able to call a mechanic , I got text messages from my broker and phone calls and text messages from the actual customer and phone calls wanting to know where their freight was so I immediately called I let the broker know what had happened and the man was very unforgiving and continued to threaten to call the authorities as if I stole the freight. once I got the truck started by luck I called both the broker and the customer immediately and let them know I was on my way it was noon and they closed at 5:30 so the broker said well we may have to do it tomorrow if that’ll be OK so I began to make my way towards the destination and I stopped for gas and was so exhausted from trying to repair of the truck all night I decided to Rest for a minute and ended up falling asleep once I woke up I made my way to the destination it was after 530 so neither the broker nor the customer were answering their phones but the minute the morning came my phone was flooded with threats that the authorities had my MC number and acting as if I stole their freight I called them and let them know that I was in front of their building ready to be unloaded and they informed me that I was not to move from that spot and I was going to have to wait until noon for the crew that’s unloading my cargo to return , I did that I waited and 1 o’clock rolled around and the crew arrived and the customer was upset he was very short and just was very angry and it showed with the way that he spoke to me and the way he gave me the instructions to be unloaded and once I was unloaded I went to get my BOL signed and the customer came with a cell phone in his hand and pointed at it yelling that this is a cell phone and this is how you use it and I cost him how do you use it and telling me that I cost him however much the labor it cost for those guys to be there andI explain to him what had happened my car not starting and it being below freezing and leaving more worried about freezing than getting his car go to him at the moment but as soon as I was able to I did communicate with the broker and the broker just didn’t communicate with him and he seemed like he understood shook my hand and sign the BOL and I turned it into my factoring company and they said the broker is refusing to pay it because the shippers is me the carrier is responsible for paying for the labor and the rental cost of the equipment there saying that I owe them $1300 for being just a little bit late but I have to pay them I don’t see how that’s right I don’t know what to do what do I do please help I paid for the gas to get that freight there’s lost my time because I had to sit there an extra seven hours I lost a day and I didn’t get paid , is that legal Also just a sidenote I was reading over my contract with the broker and he has a clause in his contract that states that the carrier is to pay any detention time to the broker I didn’t think that makes sense that’s not a thing is it why would a terrier pay the broker for detention time?
     
    Last edited: Jan 26, 2021
    baha Thanks this.
  2. Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.

  3. DUNE-T

    DUNE-T Road Train Member

    5,060
    10,116
    May 10, 2015
    Detroit, MI
    0
    This guy is like a broker"s worst nightmare
     
  4. TDL Texas

    TDL Texas Bobtail Member

    11
    8
    Jan 26, 2021
    0
    I understand I was in the wrong for being late it was out of my control but I was still late so I understand some sort of fee or penalty I don’t understand owing I essentially performed a service for free and now I’ve got to pay them as wellThat doesn’t seem right to me.
     
    6wheeler Thanks this.
  5. 062

    062 Road Train Member

    4,273
    8,368
    Oct 20, 2013
    0
    Anyone have the cliff notes? My eyes crossed about a 1” down the wall-o-text :confused:
     
  6. TDL Texas

    TDL Texas Bobtail Member

    11
    8
    Jan 26, 2021
    0
    Basically I was late and now the broker and customer say i don’t get paid, and I owe them money
     
    tscottme Thanks this.
  7. 062

    062 Road Train Member

    4,273
    8,368
    Oct 20, 2013
    0
    What does the rate con say about late fees?
     
  8. PSM379

    PSM379 Light Load Member

    267
    685
    Apr 19, 2019
    0
    Lol #### has to be a joke
     
    firemedic2816 Thanks this.
  9. TDL Texas

    TDL Texas Bobtail Member

    11
    8
    Jan 26, 2021
    0
    A max of 250$ per day
     
  10. TDL Texas

    TDL Texas Bobtail Member

    11
    8
    Jan 26, 2021
    0
    not a joke, i’m actually posting this for my husband he’s the driver and I was with him he’s at a loss at what to do and the broker and the customers are standing bye their statement that because he was late not only does he not get paid he owes them
     
  11. bryan21384

    bryan21384 Road Train Member

    6,137
    9,063
    Sep 18, 2009
    1918 Anywhere, USA 90210
    0
    It all depends on your contract. If your husband signed it, as screwed up as it is, he may have to chalk it up to the game. Brokers dont really care. They are in the money game the same way and they dont want to piss off customers. Your husband will probably take a loss here, and that broker may not use him for a while, if at all.
     
  • Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.

  • Draft saved Draft deleted