Potatoe Temp.

No. Potatoes are probably the heartiest produce there is. You are good for a wide temp range, as long as it's around 60 they are fine. You are being taken for a ride. I hope your insurance company is good. You can help them (and yourself) by doing everything you can to prove the product is in good condition. Then your insurance company could tell them their claim is denied.

 

Let me guess, Walmart?

 

The pulp temp won't change much at all. What did they pulp at when you loaded them? Did you check? I'd guess they want it on 60. If so, set it there and go deliver it. It isn't rejected yet so learn from this and go forward. I'm thinking they won't even check the recorder unless they are either looking for a reason to reject it maybe they over ordered or if the pulp is too far out of range.
Let us know what the end result is.

 

Walmart is famous for rejecting a produce load one day and accepting the very same load the next day.

 

If you haul produce and groceries, there is no escape from the Beast of Bentonville.

 

Biggest thing on produce is to pulp it when loading and putting it on the bills. Loading melons out of the fields makes the reefer run hard. We could barely get them to temp for a next day delivery. Always pulp your produce when loading.