Professionalism

Another thing is if a shipper or receiver starts yelling at you for something that isnt your fault such as , you were dispatched late on a load and now have to deliver it late, simply give them the phone number of your office and who dispatched you or you call your office and talk to dispatch and let them handle it, just be nice to who ever is mad and let your office take care of it,, no sense in arguing with a shipper or receiver.

 

All the posts have been great and filled with lots of good infomation.For me,really enjoying my job makes everything go so much smoother.I 'm always smiling and talking to everyone,it seems to rub off on people.
I don't let the road spoil my day.

 

All great points.

Remeber we are all out there trying to do the same thing. You'll see it, guys that seem to out there on the road with that get out of my way attitude. They end up too stressed and in then it snowballs on them. Even in the truckstops you'll see it, and new driver struggling to back in, then the yelling starts. If I see it I get out and spot for the guy. He's just trying to get off the road, he's tired its been a long day, all he wants is to get backed in, take a shower eat and get some sleep. Just like the rest of us.
Just remember whatever your feeling, most likely there is 50 other guys that are feeling too. Been a long snowy night and all you want to to get parked, well the other 100 driver right behind you want the same thing.
Having a hard time with those tandems, take 2 minutes and help the guy... you'll wind up with one that wont slide. I've seen driver stress out a guy so much he leaves and gets back out on the road- now you he's a danger now. How'd you like it? Its much nicer to know you have help out there. We were all new once.

 

Think of it like this. Forget the industry and the company you represent. Pretend like you are running a single truck operation, and you own your own business. Act the way that does yourself credit. Take pride in yourself, and just be respectful. follow those guidelines, and remember you are not the only driver out on the road (i.e. when you pull off a CAT scale, park your truck, dont just pull forward. when you park and you're not in an actual parking spot, get out and make sure other drivers can get around you, that you leave plenty of space so they dont come knockin' on your sleeper)