Putting a load into storage

I'm under a load and I need the broker to reschedule my appointment. The shipper was so late loading me I left the shipper after my appointment time. I had been in constant contact with the brokerage during that time and I could not get them to get back to me to tell me what was happening with the appointment until I was almost at the receiver and they just told me to deliver it. They did not give me any appointment time.

When I reach the receiver they told me they had way too many trucks they were completely jammed up and they told me to come back. So I left and I took a nap and I came back. When I returned back to the receiver they told me I missed my appointment time by half an hour. I told them well you told me to leave and no one told me I even had an appointment , so I thought you were working me in. They said no the appointment has to be rescheduled by the broker.

So at 3 a.m. I called The Brokerage. They tell me someone is here and they will start working on it. It is now 10:16 in the morning. I called again and the person tells me oh I'll get someone started working on that. Nobody knows what's going on because nobody's going to do anything about this. This brokerage will pay you on time and all of that as long as the load goes smoothly. Any problems and no one seems to ever be able to get a hold of any of the brokers.

So I sent the carrier representative and the person and team that is supposedly in charge of this load an email and I told them I am going to get up I'm going to have breakfast I'm going to rest a little longer and when I'm done I'm taking this load home with me. If they cannot reschedule it for early Monday I'm going to take this load and put it into storage and I will deliver it at my convenience because I will keep working. I also told them I have made every effort to resolve this I have called multiple times I have emailed multiple times without any response at all indicating when this load will come off of my truck so I have no choice but to do this.

So my questions are as follows:

1) how do I find a facility to take this load?
2) I assume I am not legally supposed to do this so I guess that means whatever the storage costs I will eat it?
3) is there anything legally they can try to do to me?
4) what are the odds that I actually get paid from this load?

At least this one is an interstate load and if I need to I can go after their bond.

Anyone with any advice having been through similar situations I'd be interested to hear.

@Midwest Trucker
@Rideandrepair
@brian991219

 

I appreciate that thank you.

Well they suddenly answered me when I told them I was going to put it in storage.

But at 3 a.m. this morning they told me they were working on this. About a half an hour ago I got an email and the guy said well I'm going to put in a request for Monday like you asked. And I said no I want to be unloaded now today! You were supposed to take care of this at 3 a.m. and here we are eight and a half hours later and you're just starting this process?

So we'll have to see what happens but the best I'm going to do is take it back home with me but I did tell them I want them to compensate me for bringing it back here because this was their fault they didn't do this at 3 a.m.

Not going to hold my breath on that one but the same point in time I'm not going to sit here all day and all night waiting for these idiots.

It's a beautiful day and I have things I need to get done at home.

Sometimes you have to take the lesser of the evils and roll on.

It could be worse.

 

It is dry food I think it's cat food or something.

Once I have the appointment they won't refuse it. But in cases where that happens you have to call the broker and then the broker talk to the customer and then they figure out what to do with it whether you can throw it away or if it has to go back to the shipper. If it has to go back to the shipper then you renegotiate another rate for that.

But this is why it's really important to read your agreements and rates cons because yesterday I turned down two loads from Brokers that had it on their rate con or in their agreement that the carrier agrees to haul any refusals back to the shipper either at no charge or some ridiculously insulting low charge, like maybe if you're lucky covering your costs.

No money upfront and for the most part I've been very fortunate with payment and that type of thing.