Rand McNally intelliRoute TND 500

From the Main menu, chose Destination, then New Location, then either by address, city or intersection.

It you are trying to find an POI, are you chosing "my Truck" or a city? If you chose "my truck" it should show you all those around your physical location.

Make sure your TND is on ver 1472 and the TND Dock is on ver 1.0.60.0

TND - main menu\preferences\device settings\about
TND Dock - Show IntelliRoute TND Info.

Thanks,
mark

 

Try to keep your responses clean. A lot of drivers and others read this thread to gather information or post their issues. Please do not slam other navigation companies or their products either on this thread.

This is a help and support thread. Please show respect to the website as well to the people whom come here to read and post.

Thanks,
Mark

 

it was nothing disrepectful, it was an example of what its doing and it took me a long time to type it... thats kind of why I don't post here that much. Also do they sell a replacement power cord

 

Sometimes it is the words that will tigger a Mod..

My E-Mail is

rmleadbetatester at gmail.

you can send it to me there... sometimes if you hit the back button your typed post will show up as a prior screen.

I can always give a brief description then on the forum of what you send.

thanks,
Mark

 

I take it the DC power cord is not working correctly? They do not sell a replacement DC power cord, but if you call Rand Tech Support they will replace it. (the number should show up on the boot up screen).

Thanks,
Mark

 

it works, I just have to watch it like a hawk and play with the cord, its a bad connection and getting worse

 

We have had experience with a bad socket on the unit, power cord is fine. Unit is being shipped back to Rand. It would be great if Rand could change their return polices to a faster turn around.

 

If you meant this one, it's there. It's not the mods that do that, it's the automated spam filter. It just catches certain things and holds them to be looked at. As soon as the mods see it, they'll put it through.

I think the problems with the power cords are inherent to the mini usb design, not anything rand did. I've had other stuff that had the same problems, cameras, external drives, etc.

 

Restricted roads or routing you on a different exit.

bdmoose, when you report a issue like the one you shown by kajidono, I see the issue here and copy the post and forward it directly to the dept that handles this type of mapping issues. They in turn look at the current mapping database and if need be run the route on an emulator. Their are a lot of factors that go into a mapping database for road segments. They are just not roads.

The first rule of thumb is the road STAA? If it is not then the TND will not route you on it period.

Is the road weight, length or height restricted in the mapping database? if so is it correct? Rand verifies anything that is not correct with the state DOT. If the state DOT is showing that road not to be restricted, but the mapping database is then Rand corrects the mapping database.

Good Example. I-80 x 6, Gary,IN. The main road off the ramp in the current mapping database is rated for 14k. State DOT says not. So, a mapping error. Rand corrected the mapping database.

When you post a mapping issue here I always post the reply from Rand when they finish their research. kajidono found a restricted road in front of a Truck stop. It turns out the mapping database and State DOT verified. When the truck stop was build someone figured the short segment of the road was okay to put a truck stop. Can Rand change the mapping database to take up for this? - NO. Rand has to go by State DOT and local Laws in their mapping database.

Some towns restrict on their own. State DOT may or may not know about this. If the information is not passed up through proper channels then Rand will never know until something is mentioned.

Will you get instant updates to the mapping database when these corrections are done? - NO. the mapping database is broken down into different parts, but all the parts are intertwined. So, it is a all or none type of update. The mapping database is over 2.5 GB. It takes a lot of time and money to try to get everyone updated. Most navigation companies only update maps quarterly or yearly. Rand has the next mapping database and it is QA right now.

So, do not feel what you post is simply air or something that is not taken seriously. What you post does make a difference.
Thanks,
Mark

 

Is anyone still having the expired license show up after updating on the TND Dock (within the last two months)? If so, please contact me.

Thanks,
Mark