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Receiver refuse to unload truck.

Discussion in 'Experienced Truckers' Advice' started by 6wheeler, Oct 7, 2016.

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  1. Oct 7, 2016 #1
    6wheeler

    6wheeler Road Train Member

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    Ok, so I'm wondering what storys you have after a receiver refused to unload the truck.
    This could be a number of issue's drivers run into, wrong stuff, broken forklift, employees protesting.

    Not looking for call the broker and ask for detention answers.

    Did you have to return it to the shipper, find a warehouse that would unload and store it, have a yard sale?
     
    6wheeler, Oct 7, 2016
    6wheeler, Oct 7, 2016
    #1
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  3. Oct 7, 2016 #2
    Wooly Rhino

    Wooly Rhino Road Train Member

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    If you bumped the dock, they own it.
     
    Wooly Rhino, Oct 7, 2016
    Wooly Rhino, Oct 7, 2016
    #2
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  4. Oct 7, 2016 #3
    DustyRoad

    DustyRoad Road Train Member

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    Not if the product is contaminated. I had a load of bread refused by the receiver because the trailer had a foul odor and we turned and burned straight back to the shipper. The shipper got billed twice for the load.
     
    Last edited: Oct 7, 2016
    DustyRoad, Oct 7, 2016
    DustyRoad, Oct 7, 2016
    #3
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  5. Oct 7, 2016 #4
    gentleroger

    gentleroger Road Train Member

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    No stickers on the product. Shipper forgot to put them on, consignee refused (after 3 hrs of phone calls). Went 500 miles back to the shipper who walked thru the trailer slapping stickers on the totes, returned to consignee.

    Another time the shipper changed thear mind on which warehouse they wanted the load at. They told the company, who messaged out the truck. Only problem was it was a relay load so the changes didn't get to me. I checked the BOL against my work assignment, everything matched so away I went. Handed the consignee the bills and told him my appt time and l I ad origin. He said youre not supposed to be here and walked away with the bills. Called dispatch in a panic, dispatch called cs, who said "why did he go there", dispatch blew up at cs, I took the load to other warehouse.
     
    gentleroger, Oct 7, 2016
    gentleroger, Oct 7, 2016
    #4
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  7. Oct 7, 2016 #5
    Grumppy

    Grumppy Trucker Forum STAFF Staff Member

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    This didn't happen to me personally but, there was another trucking company that leased space from us at our facility who picked up a truckload of bottled water, got to the receiver, they broke the seal, inspected the load & told him to back in the dock. He did, then they realized there was another truck there 1st or with an earlier appointment or something & told him he'd have to pull back out of the dock & wait till they unloaded the other truck. He did. When they finished the 1st truck, they came out to get him & seen the seal had been broken & wouldn't accept the load. What a bunch of idiots.
    He brought the load back to our facility, we unloaded it & gave cases of water to everyone we could find to give it to.

    Silliest thing I've ever seen. Then they complain about how much money they loose every year & cant give employees raises, a company Christmas party or employee appreciation dinner etc... we didn't make the projected profit this year... boo hoo. :(
     
    Grumppy, Oct 7, 2016
    Grumppy, Oct 7, 2016
    #5
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  8. Oct 7, 2016 #6
    Cottonmouth85

    Cottonmouth85 Bad Influence

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    Pulling a hopper, I've had a load or two end up in a municipal dump.
     
    Cottonmouth85, Oct 7, 2016
    Cottonmouth85, Oct 7, 2016
    #6
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  9. Oct 7, 2016 #7
    HalpinUout

    HalpinUout Road Train Member

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    I had a load of potatoes that I picked up in Idaho to deliver in Texas, they didn't meet the receivers quality expectations so they refused the whole load. I had to sit and wait several hours unpaid of course for my company to get it all figured out. I ended up taking the load to a potato chip maker a couple hundred miles away.
     
    HalpinUout, Oct 7, 2016
    HalpinUout, Oct 7, 2016
    #7
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  10. Oct 7, 2016 #8
    BoostedTeg

    BoostedTeg Road Train Member

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    I delivered cheese to a place in TX only to find out they did not have a single forklift. Waited a couple hours till a rental company came and brought one.
     
    BoostedTeg, Oct 7, 2016
    BoostedTeg, Oct 7, 2016
    #8
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  11. Oct 7, 2016 #9
    JReding

    JReding Road Train Member

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    Legally, they don't until they sign for it.
     
    JReding, Oct 7, 2016
    JReding, Oct 7, 2016
    #9
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  12. Oct 7, 2016 #10
    Mike2633

    Mike2633 Road Train Member

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    Most of are people want there food so they don't say to much.
     
    Mike2633, Oct 7, 2016
    Mike2633, Oct 7, 2016
    #10
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