Repair shop owner breaks engine says not his problem.

Thank you for your response. I guess my main question is whether or not the shop breaking the glow plug should have any responsibility in this whole thing should they cover the cost of the work around or is it just common practice to break something and wash your hands of it I know as a contractor I would never break acustomers water valve and then shut their main water off and walk away and tell them they’re gonna have to get a plumber so I just don’t see how they’re OK with that

 

Thank you for the response. I guess my main question is whether or not the shop breaking the glow plug should have any responsibility in this whole thing should they cover the cost of the work around or is it just common practice to break something and wash your hands of it I know as a contractor I would never break acustomers water valve and then shut their main water off and walk away and tell them they’re gonna have to get a plumber so I just don’t see how they’re OK with that

 

Thank you for the response I guess my main question is whether or not the shop breaking the glow plug should have any responsibility in this whole thing should they cover the cost of the work around or is it just common practice to break something and wash your hands of it I know as a contractor I would never break acustomers water valve and then shut their main water off and walk away and tell them they’re gonna have to get a plumber so I just don’t see how they’re OK with that

 

Thank you for the ideas. I guess my main question is whether or not the shop breaking the glow plug should have any responsibility in this whole thing should they cover the cost of the work around or is it just common practice to break something and wash your hands of it I know as a contractor I would never break acustomers water valve and then shut their main water off and walk away and tell them they’re gonna have to get a plumber so I just don’t see how they’re OK with that

 

I haven’t even on the sprinter for a year the first thing I brought it in for was for a bad alternator and they disassemble the turbo for some reason and said that they weren’t able to reassemble it because it had been Jerry rigged and beating on with a hammer and they weren’t able to Jerry rig it the way it was Jerry rigged so I would have to buy new turbo parts that cost me $1000 I gave him the benefit of the doubt that I brought it in for serpentine belt broke that went OK I guess for $450 for a serpentine belt replacement and then the glow plug incident I guess my main question is whether or not the shop breaking the glow plug should have any responsibility in this whole thing should they cover the cost of the work around or is it just common practice to break something and wash your hands of it I know as a contractor I would never break acustomers water valve and then shut their main water off and walk away and tell them they’re gonna have to get a plumber so I just don’t see how they’re OK with that