Rothsay Tesoro

So furious I could spit nails!

I stopped in for some lunch. When I sat at the counter, the skinny old blond waitress was so busy getting her panties .....well, flirting.... with a young truck driver she stood there chitter chattering about nothing with him for five minutes before acknowledging me, sitting three feet away from her. She flopped the menu down in front of me with a glass of water and then went back to chattering at that young guy.

Eventually, she asked what I would like to drink. Since I was ready to order anyway I placed my request all at once. A bowl of soup and a hot roast beef sandwich off the special board. The soup was good and I have no complaints about the speed of delivery of the food and drink. However, when I went to take a bite of roast beef, I found a short black hair in it. No big deal, just bring me another one.

The waitress never returned. Meanwhile, I finished the soup and waited some more. Finally, I was able to get the attention of another waitress after getting eye contact several times. She asked whether I'd like a box. I pointed out the hair and she said, "Eewww" and removed the plate. Without asking whether I would like a replacement or to order something else. Well, I went in there because I was hungry. I wanted to eat. But she never returned until she came back 10 minutes later to present me with a bill for the soup and the pop.

So I asked whether I could get something to eat. I'm hungry. She thought I was finished and didn't want anything else. Huh? She didn't ask! She gave me a menu and walked away. Well, when I get irritated, I tend to not want to eat. I was irritated. She was doing other stuff around the restaurant and not paying attention to anything that didn't have outdoor plumbing. WTF???

Finally, when she was getting someone a drink, I put the menu down and said, "Nevermind." I went and paid my bill for a soup and a pop and left.

My complaint? Nobody asked whether everything was okay or whether I needed anything (some butter would have been nice) and when there was a problem, the food was taken and an assumption was made that I was finished. Regardless of the fact I continued to sit there waiting for her to return or make some indication I would get to eat something. The food looked very good and it would have been nice to eat some of it.

I was not rude and did not make a scene. I was quiet and minded my manners. The return on this was being soundly ignored and, near as I could tell, chased out of the restaurant. Not overtly...it was taking the plate, not asking whether I would like a replacement or even something else and then giving me a bill. I have no trouble paying for my stuff. That's not the issue. The issue is, I stopped here because I was hungry and due directly to the actions of the wait staff, I am still hungry.

So now, I'm moving on to Fargo to get my trailer brakes fixed. And a meal. From someone who doesn't mind me being there to spend my money.

 

I was irritated enough to just leave. I just got the feeling that even if I did say something, I would get a ho-hum response. If it was just one of them, I would have taken the time. Unfortunately, it seems systemic at this one. The attitude was pretty much the same across the board. Nobody cared to ask or listen. So why waste my time on the manager?

As I said, I did not create a scene. I made polite requests throughout, although my unhappiness was expressed.

This was at Rothsay, MN...not west of Fargo.