Rothsay Tesoro

Discussion in 'Truck Stops' started by Injun, Dec 29, 2010.

  1. Injun

    Injun Road Train Member

    8,501
    9,491
    May 15, 2010
    West o' the Big Crick
    0
    So furious I could spit nails!

    I stopped in for some lunch. When I sat at the counter, the skinny old blond waitress was so busy getting her panties .....well, flirting.... with a young truck driver she stood there chitter chattering about nothing with him for five minutes before acknowledging me, sitting three feet away from her. She flopped the menu down in front of me with a glass of water and then went back to chattering at that young guy.

    Eventually, she asked what I would like to drink. Since I was ready to order anyway I placed my request all at once. A bowl of soup and a hot roast beef sandwich off the special board. The soup was good and I have no complaints about the speed of delivery of the food and drink. However, when I went to take a bite of roast beef, I found a short black hair in it. No big deal, just bring me another one.

    The waitress never returned. Meanwhile, I finished the soup and waited some more. Finally, I was able to get the attention of another waitress after getting eye contact several times. She asked whether I'd like a box. I pointed out the hair and she said, "Eewww" and removed the plate. Without asking whether I would like a replacement or to order something else. Well, I went in there because I was hungry. I wanted to eat. But she never returned until she came back 10 minutes later to present me with a bill for the soup and the pop.

    So I asked whether I could get something to eat. I'm hungry. She thought I was finished and didn't want anything else. Huh? She didn't ask! She gave me a menu and walked away. Well, when I get irritated, I tend to not want to eat. I was irritated. She was doing other stuff around the restaurant and not paying attention to anything that didn't have outdoor plumbing. WTF???

    Finally, when she was getting someone a drink, I put the menu down and said, "Nevermind." I went and paid my bill for a soup and a pop and left.

    My complaint? Nobody asked whether everything was okay or whether I needed anything (some butter would have been nice) and when there was a problem, the food was taken and an assumption was made that I was finished. Regardless of the fact I continued to sit there waiting for her to return or make some indication I would get to eat something. The food looked very good and it would have been nice to eat some of it.

    I was not rude and did not make a scene. I was quiet and minded my manners. The return on this was being soundly ignored and, near as I could tell, chased out of the restaurant. Not overtly...it was taking the plate, not asking whether I would like a replacement or even something else and then giving me a bill. I have no trouble paying for my stuff. That's not the issue. The issue is, I stopped here because I was hungry and due directly to the actions of the wait staff, I am still hungry.

    So now, I'm moving on to Fargo to get my trailer brakes fixed. And a meal. From someone who doesn't mind me being there to spend my money.
     
  2. Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.

  3. PurpleKW

    PurpleKW Medium Load Member

    328
    183
    Dec 28, 2010
    Chula Vista, CA
    0
    Yeah, been there and done that... I usually solve that problem by taking my custom elsewhere. I'm pretty patient when it comes to dealing with food servers, although I'll often mack out of my cooler or hit the buffet to eliminate that whole time-wasting scene. And getting angry? Injun, I'm disappointed in you... don't go postal, just walk away and patronize a different establishment in the future. :biggrin_25523:
     
  4. Bumpy

    Bumpy Road Train Member

    6,529
    5,257
    Jan 27, 2009
    New Ulm,MN
    0
    What town west of Fargo was this Tesoro? And I am like you,in that,I dont eat when p#ssed...Hey,maybe the new get p#ssed,Lose weight diet??:biggrin_25525:
     
  5. Roadmedic

    Roadmedic Road Train Member

    18,951
    8,981
    Apr 4, 2007
    0
    I have stopped there a couple of times, but never ate there.

    Apparently it takes an act of Congress, so I guess, not from me.
     
  6. Working Class Patriot

    Working Class Patriot Road Train Member

    12,683
    23,165
    Jan 17, 2008
    Wherever and Whenever...
    0
    Injun...I'm surprised......You are a very straightforward and.... obviously vocal woman.....

    The manager should have been notified.....Albeit respectfully and with tact....
    How else is poor service going to stop if we all don't speak up when things are not as they should be?
     
  7. Injun

    Injun Road Train Member

    8,501
    9,491
    May 15, 2010
    West o' the Big Crick
    0
    I was irritated enough to just leave. I just got the feeling that even if I did say something, I would get a ho-hum response. If it was just one of them, I would have taken the time. Unfortunately, it seems systemic at this one. The attitude was pretty much the same across the board. Nobody cared to ask or listen. So why waste my time on the manager?

    As I said, I did not create a scene. I made polite requests throughout, although my unhappiness was expressed.

    This was at Rothsay, MN...not west of Fargo.
     
    Bumpy Thanks this.
  8. jokerl90

    jokerl90 Light Load Member

    113
    56
    Sep 19, 2010
    north georgia
    0
    Sounds like a "penny tip" place. Leaving a penny says what you thought the service was worth. Had the service been good, the tip would have been good.
     
    Injun Thanks this.
  9. TrailerTruckin

    TrailerTruckin Light Load Member

    201
    95
    Nov 24, 2009
    Somewhere in lower 48
    0
    Wouldn't of paid for the soup and pop, woulda been seeing the manager over that one.
     
    Injun Thanks this.
  10. PurpleKW

    PurpleKW Medium Load Member

    328
    183
    Dec 28, 2010
    Chula Vista, CA
    0
    A penny tip? :biggrin_25523: That's more like it! Make it a Canadian penny while you're at it... or maybe a half peso. School those pilgrims... bwahahahahaha!!!
     
  • Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.