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Samsara issues

Discussion in 'ELD Forum | Questions, Answers and Reviews' started by TruckerPete1990, Dec 17, 2021.

  1. Dec 17, 2021 #1
    TruckerPete1990

    TruckerPete1990 Road Train Member

    8,532
    5,128
    Jul 16, 2012
    Bentonville Arkansas
    0
    Has anyone else had issues with samsara showing wrong hours or just not switching to drive status?
    For example I'm parked and it just said I had 21 hours. Then all sudden it says 12 hours on my 70.

    I've had nothing but issues with samsara and honestly I love where I'm leased but this issue is gonna force me to quit if it's not fixed soon.
     
    TruckerPete1990, Dec 17, 2021
    TruckerPete1990, Dec 17, 2021
    #1 + Quote Reply
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  3. Dec 17, 2021 #2
    Banker

    Banker Road Train Member

    3,358
    8,684
    Aug 19, 2012
    0
    Mine wouldn’t log in Monday so I went on paper. A couple hours later I was able to log in and it recaptured my drive time. Mine has always corrected itself the times it didn’t go to drive on its own. Been using it a couple months now and I don’t mind it. Wednesday there was an outage system wide.
     
    Last edited: Dec 17, 2021
    Banker, Dec 17, 2021
    Banker, Dec 17, 2021
    #2 + Quote Reply
  4. Jan 28, 2022 #3
    pete159

    pete159 Light Load Member

    88
    52
    Dec 6, 2008
    mississauga
    0
    If you can't log in you can use your cell phone as a hotspot. Use the device that has the app on it to connect to your phone for the internet and use it to log on.. after you start driving you can turn off the hotspot and it will auto reconnect to the Wi-Fi that samsara uses inside the truck.
     
    pete159, Jan 28, 2022
    pete159, Jan 28, 2022
    #3 + Quote Reply
  5. Feb 18, 2022 #4
    North Pole Nightmare

    North Pole Nightmare Medium Load Member

    358
    644
    Dec 15, 2021
    0
    My screen locks up and it asks to confirm if I'm a passenger.Im a solo driver.I have to restart the phone to get the times corrected.It does it late in the day a few times every day.Its annoying.
     
    North Pole Nightmare, Feb 18, 2022
    North Pole Nightmare, Feb 18, 2022
    #4 + Quote Reply
  7. Feb 18, 2022 #5
    Mike250rs

    Mike250rs Heavy Load Member

    881
    7,070
    Sep 24, 2019
    Raleigh, NC
    0
    We have found that if you don't install the updates, the app doesn't talk with the ELD and your hours are "off".

    You have to log all the way out of the app, then back in. Other times we had to just remove and reinstall the app to get it to work.
     
    Mike250rs, Feb 18, 2022
    Mike250rs, Feb 18, 2022
    #5 + Quote Reply
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