Schneider chat room - Closed see new thread linked in the last post

You need to contact your DBL when it does that. They can edit your hours and they'll stick for awhile at least.

The workflow takes into account "everything" regarding the load. Generated load/unload times and generated ETA's. That's why you still have to update your NAT every morning.

Once you get the hang of things. It's generally within an hour or two of being accurate

My pet peeve has moved from the ETD. To "dead silence". As in ZERO communication via QC or phone.

I dunno if anyone actually sees a free form now days. And I refuse to wait more than 25 minutes on hold any more. So I fire off a free form and hope somebody read it.

BTW, something to keep in mind. If you hire a lumper DO NOT complete the workflow until it updates and shows "lumper" in the workflow. Otherwise you'll be entering ALL that information again.

 

Yeh I know.

But those issues could have been resolved easily. I tried to resolve the first one. But hold times aren't helping. I knew I had "a" load at 9am. Knew where it was going and when it had to be there. Didnt know where it was picking up. And could NOT get it sent to my truck until after 1400. After customer hours.

Trip #2 beats me. Everything I had including the bills had the same del time. Customer wasn't happy about none of it. Breakdown in communication is my thoughts. I COULD have del at the customers requested time, had I known. Instead it was 12 hours late.

Trip #3 If it could go wrong. It has. Load not ready and the clock ticking. There WAS time to meet the customers requested delivery. Just not with MY remaining hours once the load was ready.

Shoulda, coulda, woulda. There's a communication breakdown happening at several points in the chain.

I can say "workflow" didn't cause it. But until I started workflow. I'd never missed a delivery or pick up time.

Until the chain resolves its issues and communication returns to normal. We'll continue to have problems with workflow.

 

This is my big beef with workflow - even though I'm not on it yet. The whole roll out was poorly planned. Even if the software had worked exactly as planned (and "as planned" matched our needs) we would still have had major problems.

The training for the drivers was/is poorly set up and executed haphazardly. The training for the DBLs was/is virtually non-existent when you look at all they have to do now. I have no idea what training the area planners got but based on what the drivers/operations got I'm assuming it was bad too.

I have been given three separate 'hard dates' for transitioning. I have been thru 'training' twice and now apparently have to take an 'online refresher' before I transition in one to twenty weeks. The only reason I know about the refresher course is because of a converstation with an OSR where he mentioned it off hand.

Some drivers/dbls have found work a rounds for the main problems. Instead of official updates these work a rounds have been shared via the telephone game, resulting in some drivers thinking that entering "purple monkey butts" will get a trailer assigned to them.

To top it all off we've hired/repurposed so many people into operations to help solve the problems that half the time the person has little or no idea on what they are supposed to be doing so things get missed.

No one can give me a straight answer on what the problem's w/workflow are or when they're going to be fixed. It's frustrating for me and I'm the the periphery of the mess. I can't imagine the hell that ops is going thru.

 

somehow, my tah info didnt show to load planners , I guess. Also my 70 clock shows plenty of time(54hrs?), when actual clock says I have 0616.
still have 257 ml to del with a fuel stop, through the mountains(the whole trip!!!) with an hour unload time. Think I can make it? oh and I'll pick up 4 hrs at midnight.


so whats going to happen is I'll sit here til 0500 tomorrow morning with a fresh 70, deliver this load, hopefully get one through the housde then begin my adjusted tah.
Thankfully, I shut it down at The Tamarack Service Plaza on the WV turnpike last night. large, clean, some different food choices and a starbucks!!

 

woo hoo!!!! just under twelve hours til I can move again!!!! Nuts, haveing to do a reset on a 6/3 schedule. but I'll have 2500 in for the week. had a couple 300 mile days or it could have been more.

 

Anybody else been lucky enough to do a Pier 1 load? I just finished my 3rd stop and have one more. Full trailer that's all driver hand unload..... ######!

 

not pier 1 but jc penneys. hanging clothes/ What WAS nice though was 100 full unload and stop pay. your looking at 145/160 accessoral?

 

I would do the math but don't know the rates. I've seen it posted on here somwhere but don't remember where it was. What does schneider pay for short haul and full driver unload?

 

15 per stop. 100 for a full unload. short haul depends on total trip mileage. not each stop. But I could be wrong.

 

Ok, can someone explain this?

I have a live unload(3 hours) at 2200 on 3/24. I am 300 miles away shut down, so I can't leave until tomorrow afternoon.

anyways.....I figure 6 hours to get there plus a fuel stop, I will leave at about 3pm. I put my NAT as 0100 on the 25th, with 4 hours left on my 14 and 4 hours left to drive.....but for some reason my NAT keeps reverting back to 3/26 at 0301?????

every time I change it it just goes back. Any suggestions?