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Discussion in 'Schneider' started by TennMan, Dec 14, 2011.

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oragonads Road Train Member

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jake.dontbrake said: ↑

Anyone else have to wait forever for them to assaign an empty? 2 out of 3 empties I pout in for are unavailable too when they are perfectly fine
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Make sure you don't hook up the electrical when you send in that particular empty or it will come back as unavailable. Also, before you arrive or as soon as you arrive, in workflow there's a tab for "send message", click on that and then on "request empty trailering unit" and they will give you a list of available empties that will appear on your task for picking up an empty.

oragonads, Sep 17, 2012

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oragonads Road Train Member

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Razororange said: ↑

Are you sending the "Request Trailing Unit" message from the "Send Msg" tab in WF? That is the correct way to do it. The best way is to send it either just before arriving or as soon as you arrive to the Consignee. About 5-15 minutes later your Pickup Empty task will update with a list of trailers. If none of the ones on the list are available or the list is still empty you should then use the Exceptions button. If you find a trailer you like on the list go hook up and select it from the list. Then complete the task and you should be good to go.

The old way was to just hit exceptions right away and send the trailer you wanted. This was wrong and for some reason was taught to the entire fleet. Doing this causes the message to error in the internal system and then somebody has to manually fix it.

Doing it the right way is a completely automated process with nobody in Green Bay interacting. If you follow the steps it should work.

I was doing it the wrong way with just sending the exceptions and would always get error messages about trailers not being available or not at my location. After doing it the right way for the past couple months I haven't had a single message like that.
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Ahhhhh, you beat me to it , and made my answer look half assed, lol

oragonads, Sep 17, 2012

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Razororange Road Train Member

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Well I'm certainly glad we have our drop lot in the back of this pilot in Des Moines. The place was pretty full when I got here. Got lucky and had another company driver walk out while I was waiting on hold with support shift to get the code. Only sat there for about 5 minutes. Kinda nice having our own private parking area that's quiet.

Razororange, Sep 17, 2012

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Good to know about requesting a trailer. Thanks for the long explanation, and the half assed one, lol.

Got a message today - I'm getting a 2012 Cascadia. I hope it's not orange. I've been pretty blessed with my "Shaniqua". But hey, an almost new truck is an almost new truck. I shall hug it, and squeeze it, and call it "George".

Last edited: Sep 17, 2012

Female Driver, Sep 17, 2012

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Wayneh74 Light Load Member

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Gratz on the new truck

Wayneh74, Sep 17, 2012

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gentleroger Road Train Member

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Female Driver said: ↑

Good to know about requesting a trailer. Thanks for the long explanation, and the half assed one, lol.

Got a message today - I'm getting a 2012 Cascadia. I hope it's not orange. I've been pretty blessed with my "Shaniqua". But hey, an almost new truck is an almost new truck. I shall hug it, and squeeze it, and call it "George".
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If you meet an OSR named Lennie, run.

gentleroger, Sep 17, 2012

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moosc Road Train Member

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When I get those unavailable trailetez I just hit again again then send freeform uasilly with 10 mins I get the trailer.

jake.dontbrake said: ↑

Anyone else have to wait forever for them to assaign an empty? 2 out of 3 empties I pout in for are unavailable too when they are perfectly fine
Click to expand...

Sent from my Galaxy Nexus using Xparent Cyan Tapatalk 2

moosc, Sep 18, 2012

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oragonads Road Train Member

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I have a silver cascadia but ever since I got this one, the Orange ones have been looking #### good. I kind of miss having the Orange.

oragonads, Sep 18, 2012

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oragonads Road Train Member

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Today kind of sucked. Used 13 out of my 14 and only drove 260 miles. Had a live unload this morning at the safeway dc in Tracy CA that took almost 5 hours, then I had a live load that took about 2.5 hours. The only redeeming thing about today is that I've got a load going up to Grandview WA that has an open drop window until 23:59 on the 21st so I'll be able to stop in Portland tomorrow evening and take a 34 hour restart at home.

oragonads, Sep 18, 2012

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jake.dontbrake Light Load Member

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Ill try it, I was taught the "wrong"way just 2 months ago :/

jake.dontbrake, Sep 18, 2012

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