School and Employer interview questions

Discussion in 'Questions From New Drivers' started by jessc, Feb 13, 2012.

  1. jessc

    jessc Bobtail Member

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    I've been reading a lot - and I mean a lot (thanks to everyone for posting their questions and answers - great stuff here) but I've not found a list of questions new drivers (and also experienced who may not know) should ask during interviews with schools and companies.

    So, I've compiled a list that I will use as I move forward in my career and during the interview process. I'll update the list as I continue to read and learn. These questions are in no particular order.

    Here are my lists so far:

    For Schools

    1. Is the school accredited?
    2. Do you offer job placement?
    3. How many students enroll each year
    4. How many graduate - What is your successful graduation rate per year
    5. What is the student to instructor ratio for both class time and driving time
    6. What percentage of your graduates are placed in jobs and at what point are they placed (pre-grad, after grad etc.) - can you break down that percentage by job type (OTR, Regional etc.)
    7. Do you offer financial/military aid etc - what are the terms and payment schedules
    8. Is there a cash discount or benefit
    9. How many in class/driving hours are there for the entire class
    10. Is any of the class room learning done on-line?
    11. Does the driving portion offer necessary training that will be used in the real world - backing and parking, inspections etc. how many hours of each?
    12. How does that compare with other training schools
    13. Are you willing to put these items in writing in a contract

    For Companies

    1. Do you offer a benefits/vacation package? What is it?
    2. Is there a home time accumulation rate - what is it? Is home time guaranteed?
    3. What is your pay scale - cpm, hourly etc. for new drivers and what is the rate increase based on experience (every 3/6 months etc.)
    4. What is the avg number of weekly driving miles for new drivers, is it different for experienced drivers? Are drivers guaranteed weekly miles? Is that number different for new drivers and experienced?
    5. Do you offer Per Diem pay and is there a reduction amt to regular pay
    6. What is your avg driver turn over rate and drop out time for new drivers, for experienced drivers
    7. When On the road - what is the avg turn around wait time for load pick ups/deliveries for new drivers. Is it different for experienced drivers
    8. What is the avg age and mileage of trucks used
    9. What is the avg number of miles and age of trucks given for use by new drivers
    10. Is there a truck upgrade program (based on answer to # 8 - if so, what is the seniority or time scale to request a different truck
    11. Do you offer a sign on bonus for new drivers, a referral bonus or other bonus types - safety, mileage driven etc.
    12. Do you offer a tuition reimbursement program - what is it and the rate?
    13. What is the avg length of time/experience required to be a trainer
    14. If a conflict arises, is it possible to change trainers - under what circumstances
    15. What is the length of training time before soloing - is there a phase in or testing procedure prior to being given solo routes
    16. Is training time paid - at what rate?
    17. Are you willing to put these items in writing in a contract offer
    If I've missed any of importance, please let me know and I will update the list.
     
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  3. Gizmo_Man

    Gizmo_Man Road Train Member

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    You WILL NOT get 100% of your questions answered by either. There always will be some "fancy foot work" when you ask questions. It's how YOU determine or "read between the lines", that YOU come up with a general consensus of answers.

    A good list, but frankly, not too many people will bring such a list with them, and memory of these lists will get foggy, once you are given the 25¢ tour of any facility.
     
    jessc Thanks this.
  4. jessc

    jessc Bobtail Member

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    Thanks Gizmo,

    While I provided the list it is mostly for me - if someone else finds it of value great.

    I would also have to disagree with you as I will get 100% of my questions answered or I simply won't work for that company. It's really a very simple process.

    Having been in upper management and hired over 200 employees in my time, I'm fairly well versed on the politics and procedures of interviews.

    I bring these lists with me all the time in my notebook - the first thing I ask in an interview is: Mind if I take notes?

    And voila - there are my questions sitting right in front of me. All the time.

    It's interesting because when I interview someone I very rarely will hire anyone who has not taken notes and not asked questions during or at the end of my process. It's one of the ways I gauge how interested the applicant is in working for my company. Are they really interested in working here, or do they just need a job?

    You have to know how to interview if you want to get the good jobs ;)
     
  5. Gizmo_Man

    Gizmo_Man Road Train Member

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    It IS really a simple process, of NOT finding a job.

    I wish you well in your quest for 100%, of whatever.
     
  6. sevenmph

    sevenmph Road Train Member

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    Back about 7 months ago when I changed jobs, I had a list like that for employers. Out of 55 companies, 2 took the time to answer them all. Pare your list down to what's most important to you. Ask most important question first, and so on. That way you will get the crucial ones answered before the recruiter gets frustrated and hangs up on you. Yes it happened. Also, if the company doesn't have a recruiter, and you talk to say, safety guy/gal they will be even less tolerent with your list. IMO
     
  7. jessc

    jessc Bobtail Member

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    Interesting - truckers don't do in person interviews? Ever?

    I understand if the company is really far away, but if it's only an hour or two drive why wouldn't you want to do an in person interview?

    Don't the companies have recruiters or HR people who do the hiring and interviews?
     
  8. Allow Me.

    Allow Me. Trucker Forum STAFF Staff Member

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    OK, first off, you forgot about taking a tour of the school, which would eliminate most of your questions. Because you can see how many students per instructor ratio first hand etc. Next, recruiters don't have the time to answer a page full of questions, plus they can fudge anyway, such as "is home time guaranteed ?" and say "yes" then in reality once you're out there, find out it's not so, because dispatch says this loads gotta go. You'll find out trucking is a whole different biz.
     
    jessc and sevenmph Thank this.
  9. shortwjason

    shortwjason Bobtail Member

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    Jessc, this is a little off topic, but I had to comment. I have owned my own business and worked for large companies as well. I have interviewed hundreds of people. I never say never (hehe). So, its strange when you say,
    What if that person is very happy with everything you said, and you covered everything that was important to them? What if that person has no need to take notes because they have a great memory? Of course, you did say very rarely. However, it sounds like you are a bit bias. I do like your list of questions, and I would think you could easily get an answer to them all. But, I doubt you will get a garuntee on some of them. Good luck.
     
    jessc Thanks this.
  10. jessc

    jessc Bobtail Member

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    Thanks guys for the response,

    shortwjason - it has to do with the type of business I was in which was very detailed and required my team members to be very analytical. - not asking questions or taking notes is a trigger to me that details will be missed performing tasks - which was quite an issue with my customers - so I was very leery in hiring those that didn't take notes or ask questions.

    But as you pointed out I said "rarely" not never ;) so there were exceptions. However, 99% of the exceptions didn't work out or last on the team very long :(

    Also, during my interviews I "omitted" items often - many times due to proprietary, company secrets and non-disclosure agreements with various customers - and that's when questions should arise. Of course even with questions, if I wasn't permitted to say anything, I would explain as such.

    Thanks though - at least people are actually reading these questions :)
     
  11. jessc

    jessc Bobtail Member

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    Thanks for the response Allow.me -

    However, during a school or business tour I'm not confident that I would be able to "see" averages or norms - I might see what the current class/office looked like, but that may not be the norm.

    What if I were to go on a tour of a school during a particularly slow period of their business when enrollment was down or a holiday? Or reverse - very high enrollment period?

    I can appreciate that trucking is a whole 'nother animal than what I may be used and accustomed to and hence my questions - delivery schedules, road and weather hazards, personnel issues, mis-communication and so on.

    However, I would think that as a recruiter who gets paid often by commission + salary they would want to take the time to answer questions. At the minimum they should be able to provide me some sort of document or something to help.

    After all, how much actual time does it take to ask as an example 15 questions - less than 10 mins? Seems unlikely that someone would not be willing to take 10 mins. to answer a few questions.

    I can tell you right away if that is the case, I wouldn't want to work for that company. That is a big red flag to me - if someone can't take the time to talk to me during a scheduled time period, how will they have time for me later when I really need them?

    IMO - hiring someone who actually WANTS to work for a company is much better than hiring someone who needs a job. There's both a longevity as well as a loyalty issue one is faced with when hiring. Granted there are no guarantees with anything, but someone who asks questions and knows about the company ahead of time is far more likely to stay with the company if presented with an offer.
     
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