Shifted/Damaged/Rejected Loads: What do you do?

A company my friend works for just had an entire truckload of corn rejected. Reason: too cool....not frozen, just too cool. so they brought it back to the shop and everyone was taking corn home.

And what do ppl do with corn? throw it in the freezer....

 

Swift has a store at their terminal in Phoenix for damaged/rejected stuff, or stuff from wrecked trucks/trailers. You could get good deals on stuff.

I only had one load where they rejected enough product that I couldn't just keep it. Apparently, the shipper had sent 2 pallets of some food product (don't remember what it was...) that was way over expiration. Funny thing was, the place I delivered to had rejected those same 2 pallets not 3 weeks previously. The guy even showed me on the stickers where they had marked it rejected and why.

 

To echo, it depends on the company.

My last job, whenever there was damage, I'd call claims and they'd find someplace to take it. I never knew what exactly those folks did with it, but I've made some educated guesses.
Mostly, it seemed that the place I was taking it was going to pack it and take it back to the shipper.
Sometimes, though, it seemed that the place I gave it to specialized in reselling damaged goods.
Reselling must happen, because I've gotten some awesome brand name stuff at the 97cent store that's just cosmetically banged up...otherwise nothing wrong with it.

Long story short, most often there's a whole department at Company HQ dedicated to figuring out what to do with the stuff that the receiver doesn't want.

 

When I was a kid, we had a freezer full of provolone cheese due to a careless fork truck operator (broken boxes, plastic packaging had black scuffs), and in a separate incident, a fair amount of ice cream due to a reefer malfunction (wasn't quite melted, just out of spec for delivery).

That being said, my dad was an o/o (specializing in LTL refrigerated) and this was more than a decade ago.

It's been said already, but it really does depend on the trucking company, shipper, and cargo insurance policies.