Shop trying to charge me more labor after I've paid the invoice?

Discussion in 'Ask An Owner Operator' started by mejiera, Dec 9, 2021.

  1. TallJoe

    TallJoe Road Train Member

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    Yes. The Love's manager called me to tell me that I forgot to collect my cash advance of $200 which I forgot to collect even though I signed for it. I think the way it happened was that I ordered the advance from the pump...and forgot about it then when signing for the advance I and the clerk were oblivious to what I was signing. I thought I was signing the fuel receipt. Anyway, bizarre and sloppy on my part, it did happen and if they really wanted to keep $200, they could have. Maybe they are not such dishonest beasts after all. On the other hand, I still have to be on guard not to let my fellow truckers steal my fuel or even a prime parking spot at a TA, which is paid for hours before.
     
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  3. TallJoe

    TallJoe Road Train Member

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    Damaging a vehicle while working on it and not admitting to it? Depends on what people are working on it. If everyone working at a shop is a crook then there is no reason to go there at all, in the first place. Besides, their being dishonest, does not justify your being like that too.
     
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  4. ZVar

    ZVar Road Train Member

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    And yet you've not explained yet how I'm being dishonest for not paying for the company screwup.
     
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  5. TallJoe

    TallJoe Road Train Member

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    I have explained it well and you know it. I am not sure which case you are talking about, your not returning Home Depot's property or this op's not paying for the extra hours. In both cases, I stand firm and for a person who so strongly believes that public safety is jeopardized by not observing HOS rules, it must also be clear that not paying for what is owed, does not do the same public any good either. It is demoralizing, it does not give a good example to younger generations, instead of affirming the mentality of taking responsibility, it gives in to the notion of escaping from responsibility whenever the opportunity allows. Don't tell me that you want to be that person in a store, that a cashier needs to pay extra attention to his cart at a check out for the possibility of some items not being scanned.
     
    Last edited: Dec 13, 2021
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  6. ZVar

    ZVar Road Train Member

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    I, and the op, paid everything that was owed. That's the point you keep thinking that we're not paying some nebulous thing that wasn't owed. We paid everything that the company asked us to pay for what we bought.
    Just because the company messed up and didn't ask for the right amount doesn't mean that I owe them anything or for that matter the op does.
    But you can't seem to understand, is the company is the one that messed up. Period!
    It's not my job to fix the company screw ups.

    So again, how is it dishonest to pay exactly what the company asked to pay?
     
  7. Pamela1990

    Pamela1990 Road Train Member

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    That is comparing apples vs yachts.
     
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  8. TallJoe

    TallJoe Road Train Member

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    It is dishonest because, the company:
    1. In case of the op is asking exactly what it should be paid. Adjusting its own error. Reflecting on it.
    2. In your case, they did not notice, and your responsibility or you HONESTY was tested by your decision of not returning the items.

    Home Depot would have wanted to collect it too, had they known. Maybe for one 2X4 and a few screws they would say keep it but it would still be up to them, not you. The failure of their employees to address the charge correctly, their screw up does not give you a pass. You think it does but it does not. The way it works is that you ALWAYS pay for something when the intention of the seller is to sell it. You still go to the customer service desk and say, that they failed to charge you for this and that. You are so often bringing up contracts...this is your elementary contract of social behavior.
     
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  9. RunningAces

    RunningAces Road Train Member

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    Apply that same logic to a bank accidently depositing $1000000 into your bank account. Do you think you get to keep it? Do you think it's ethical or legal for you to spend it since the company "messed up"?
     
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  10. TallJoe

    TallJoe Road Train Member

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    Comparing what to what?
    HOS and dodging the payment?
    If someone is so concerned, like he is, about public safety - which is also a public good - by not following HOS, I think it is not that far fetched to expect from such a person to admit that not paying for items or labor, under the pretense that the provider screwed up and should have done their job better knowing what or how to charge, does not contribute anything good to the same public.
     
  11. TallJoe

    TallJoe Road Train Member

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    If I go to buy a jug of milk which I know that it'll cost me $5, I'll always give them $5 unless they are sure that it is all right for me not to. They need to tell me, that I can have it free or for less.
    I don't have the liberty to make such conclusions myself.
     
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