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Some Tql brokers are very bad

Discussion in 'Freight Broker Forum' started by Abdulnasser5, Aug 22, 2018.

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  1. Aug 22, 2018 #1
    Abdulnasser5

    Abdulnasser5 Bobtail Member

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    Aug 22, 2018
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    20180814_112132.jpg 20180814_112403.jpg 20180814_112101.jpg I had load from mi to ky going straight through and I arrived to ky receiver at my appointment time 16:00 and I stayed at the receiving until 21:00 after that the receiver said the load will be rejected because they found some bugs on the load inside the trailer. I called to Tql they said take some pictures for the load inside the trailer, and go to the truck stop we will talk about this tomorrow. I called the broker next day I told him the bugs was on the water pellets and I have pictures proofing that, not from my trailer. I sent the pictures to him he said after that, " go clean the pellets we are going to reschedule the load." than I cleaned the top of the water pellets. After that I waited two days at ky truck stop and I called to the broker than he said "go back to the shipper to inspect the load." I told him ok, but I need you to pay me for all of my time and for reject the load, " he said he's going to send requests to the customer now. After two days I called him about my pay "he said he is not going to pay any thing for this load and he made claim to my insurance company.
     
    Last edited: Aug 22, 2018
    Abdulnasser5, Aug 22, 2018
    Abdulnasser5, Aug 22, 2018
    #1
    Rideandrepair and TallJoe Thank this.
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  3. Aug 22, 2018 #2
    DUNE-T

    DUNE-T Road Train Member

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    Got a pic of the bug?
     
    DUNE-T, Aug 22, 2018
    DUNE-T, Aug 22, 2018
    #2
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  4. Aug 22, 2018 #3
    Abdulnasser5

    Abdulnasser5 Bobtail Member

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    Abdulnasser5, Aug 22, 2018
    Abdulnasser5, Aug 22, 2018
    #3
  5. Aug 22, 2018 #4
    Abdulnasser5

    Abdulnasser5 Bobtail Member

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    Abdulnasser5, Aug 22, 2018
    Abdulnasser5, Aug 22, 2018
    #4
  7. Aug 22, 2018 #5
    Abdulnasser5

    Abdulnasser5 Bobtail Member

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    Aug 22, 2018
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    .
     
    Last edited: Aug 22, 2018
    Abdulnasser5, Aug 22, 2018
    Abdulnasser5, Aug 22, 2018
    #5
  8. Aug 22, 2018 #6
    Dale thompson

    Dale thompson Road Train Member

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    42,593
    Nov 20, 2013
    commerce twp,mi
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    you have been TQL'd if you go back after being bent over like that because you want to believe they all can't be bad your next one is really going to cost you. please remember with TQL it's not if but when
     
    Dale thompson, Aug 22, 2018
    Dale thompson, Aug 22, 2018
    #6
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  9. Aug 22, 2018 #7
    BoostedTeg

    BoostedTeg Road Train Member

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    Take it back to the TQL office that gave you the load and dump it in the parking lot.
     
    BoostedTeg, Aug 22, 2018
    BoostedTeg, Aug 22, 2018
    #7
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  10. Aug 24, 2018 #8
    DSK333

    DSK333 Road Train Member

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    Pennsyltucky
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    OP, always get everything in writing on the rate con before you agree to anything that may take up your time and tie up your equipment. Make them put it in writing! Bill them for everything! Charge as much as absolutely possible. Take that load and put it in a storage facility. Be sure to bill every single dollar on your company's invoice. If they do not pay in 30 days, file a claim on their bond. You're supposed to be running a business, not a charity. Don't let them steal from you.
     
    DSK333, Aug 24, 2018
    DSK333, Aug 24, 2018
    #8
    W900AOwner, windsmith, Abdulnasser5 and 1 other person Thank this.
  11. Aug 24, 2018 #9
    TallJoe

    TallJoe Road Train Member

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    One of those dreaded situations. Maybe it is a good idea to get one of those body cameras and every time you sweep the trailer, open it up for the shipper and when closing and sealing, simply video record everything to prove integrity of the trailer. I am sure the bugs came from the shipper, some of the food warehouses are really filthy in and out. Even at a Starbucks DC there was a #### like smell and lots of flies over thrash disposer located near unloading docks. #### it!

    Having said that, I would not blame the receiver for not wanting the infested pallets.They should go back to the shipper!
     
    TallJoe, Aug 24, 2018
    TallJoe, Aug 24, 2018
    #9
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  12. Aug 24, 2018 #10
    TallJoe

    TallJoe Road Train Member

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    Chicagoland
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    What to do in a situation like that when brokers turn their backs on you too? Finding a lawyer? Reaching out for help to the cargo insurance company? See these are the things one must know if running under their own numbers, and better know quick.
     
    TallJoe, Aug 24, 2018
    TallJoe, Aug 24, 2018
    #10
    Abdulnasser5 Thanks this.
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