SUNTECK TRANSPORT - BEWARE OF DAVID GOMBAS -

Hi Everyone,
I booked a load today with Sunteck Transport at 11:21am and the pick up window was from 9am to 11am and delivery was set for 2pm over 100 miles away from pick up. Sunteck personal assured me that was no problem and that both shipper and receiver would wait.

When I booked the load I was clear that my driver was coming from 80 miles away.

About half way to the pick up my driver informed me that he had an air leak coming from the black air line that connects to the firewal inside the cab. I reported this to Sunteck Immediately. The Person that booked the load with me was actually understanding and said she would recover the load.

However DAVID GOMBAS SENT ME A REALLY DISRESPECTFUL EMAIL stating my service was garbage and that he had made a complaint about my company to never use me again. I went on to explain to him that we had booked this load past the pick up window so we were not totally at fault for missing pick up. He did not care to hear me out and continued on with his disrespect.

I believe Mr Gombas should not be working in the Trucking Industry if he can't understand that trucks do break down all of a sudden. He needs to have the ability to rationalize before blowing up on another person. In this case, We booked a load that was already a last minute load, and we were only booked on it for about 2 hours total before we had to come off the load. In efforts to make it right, I offered to pick up the load the next morning , meaning we would lay our driver over just to cover this load.

Mr Gombas had no consideration for me nor my company before making a complaint and blowing off some steam.

By far, I believe the Trucking Business is not perfect and things happen all the time are unexpected.

 

STILL REPAIRING , JUST GOT THE PART .

 

APPARENTLY THEY DONT SELL THE FITTINGS INDIVIDUALLY . IT'S A PAIN IN THE ### TO REPLACE IN THE CASCADIA'S