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Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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Scott72 Road Train Member

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classic_150 said: ↑

Go back to page 149. I am having the same issues. It looks like they have a fix but they are still testing it before releasing it to us.
Click to expand...

I see it now. Thanks..

Scott72, Mar 30, 2015

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Mark Kling Technology Contributor

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Sabre said: ↑

Update on my Tablet...called RM customer service, rep seemed too eager to have me send tablet back, they said tablet wasn't registered so they couldn't help...sent email with serial number asking to register, received email they closed the ticket due to "no customer response"...

Issue is slice not getting power from cord, but cord powers tablet. I think slice is damaged...
Click to expand...

Send me the info about CS, rep if you remember. PM all this to me along with your Name/E-Mail/Phone and I will send that to the supervisor of CS and get you another slice.

Thanks,
Mark

Mark Kling, Mar 31, 2015

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double yellow said: ↑

Couple quick notes from MATS:

The road to the Flying J in Waddy, KY gives an overweight warning

On 264 heading SW from i64, the gps says to exit left to stay on i264 -- there is no left exit, there is just a normal right exit you do not want to take. Frustrating because I wound up on the left side of the freeway then trying to cross back over 3 lanes for the next exit (11 -- on the right) to get to MATS.

Heading west on i64 out of Louisville, I stopped a the Marathon truck stop in Georgetown, IN. When leaving that stop, the gps wanted me to take highway 64 (a 3 mile detour on a slower road) instead of just hopping back on i64 westbound.

Edit: Why is it so hard to get it to route from wb i70 to nb i29 without detouring on 435 around Kansas City?
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Let me look into this.

Thanks,
Mark

Mark Kling, Mar 31, 2015

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double yellow said: ↑

Erroneous dirt road warning @ Big Springs Truck Stop (big springs, ne)

Erroneous dirt road warning Akal Travel center (A&C truck stop) Laramie WY
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I will check these out.

Thanks,
Mark

Mark Kling, Mar 31, 2015

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teqntexas said: ↑

biggest prob i have with the routing mine does is when i'm running here in Texas, it LOVES to try and send me down Farm to Market roads. (signs will say FM 969 for example.) 99% of the time once you get @ 150 feet down the road, boom, signs galore weight restricted to 58,000. since rand routes you in segments, it picks up that anybody can go down those 150 feet and expects the entire road to be that way. it's not. so heads up to ya'll that don't run Texas that often cause the locals would love to have a conversation with you while your grossing 78k down their road.
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RM does not route in segments. The restrictions could be missing in the data. Let me know where you get this.

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Mark

Mark Kling, Mar 31, 2015

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csogbk said: ↑

Tablet won't route down I95 in NYC and across the GW Bridge. Trucks are allowed on this route. Can this be corrected?
Also in Virginia the TA at exit 150 is closed.
Thanks Mark!
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TA was already noted before. Just waiting for the data to catch up.

Thanks,
Mark

Mark Kling, Mar 31, 2015

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Mark Kling Technology Contributor

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HardlyWorkingNeverHome said: ↑

again incorrect. Rand just doesn't want to correct it. Then again, just found out Garmin doesn't even have trailer length as an option so at least Rand is ahead of Garmin at the moment.
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RM does not change State DOT data. If the State DOT lists it, then RM must comply with it.

This is the URL to NYC truck routing.

http://www.nyc.gov/html/dot/html/motorist/trucks.shtml#routes

Thanks,
Mark

Mark Kling, Mar 31, 2015

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Scott72 said: ↑

Mine refuses to detour at all. I click on the leg of the trip to detour, but it just puts the same road right back up there.
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Detour is a bug, it has been fixed and the updated version is in QA.

Thanks,
Mark

Mark Kling, Mar 31, 2015

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On a side note. If you were listening to Sirius/XM last Thursday being broadcasted from the show and heard a 3 yr old singing, that was my daughter.

Mark Kling, Mar 31, 2015

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tderrick and double yellow Thank this.
tderrick Light Load Member

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I'm beginning to wonder if I will ever find a hard wired , dedicated broad band internet connection to fix my 720 ... sooner or later

tderrick, Mar 31, 2015

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